Account Manager, Spanish Speaking - Europe, (Cairo-based)

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Growth & Acquisition team is composed of creative entrepreneurs dedicated to supporting the onboarding and development of Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their accounts by improving supply health competitiveness and deliver value to our partners. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services, and deliver significant revenues to the overall business. The Opportunity: As an Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in the mid-tail segment. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale. In this role, you’ll get to: • Own and manage a portfolio of 75–100 hotels within the mid-tail segment. • Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings. • Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance and recommending solutions. • Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented. • Use Agoda’s digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting. • Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact. • Participate in training to stay updated on new tools, processes, and best practices. • Act as a point of contact for partner escalations within your assigned portfolio. What you’ll need to succeed: • Excellent command of English and Spanish (both written and spoken) • Minimum 4 years’ experience in account management, business development, or supply/e-commerce role. • Strong relationship management and negotiation skills, with proven success in B2B engagement. • Analytical mindset, with experience using data to drive decisions and performance outcomes. • Comfort with digital-first work (remote portfolio management, call systems, CRM tools). • Self-driven, organized, and able to manage a large portfolio independently. • Strong communication skills, capable of holding multiple meaningful partner conversations daily. • Ability to adapt quickly to evolving workflows, tools, and business priorities. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda • Agoda Careers https://careersatagoda.com • Facebook https://www.facebook.com/agodacareers/ • LinkedIn https://www.linkedin.com/company/agoda • YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.