Executive Assistant - Sales & CS

About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. For more information, visit www.mirakl.com. Mirakl in Numbers: • 🗓️ Founded in 2012 | Member of French Tech Next40 • 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: • 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success • 🏆 Get Things Done: We prioritize action and efficiency for impactful results • 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence • 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture • 🤝 Satisfy & Empower Clients: We're committed to our clients' success The Team You Will Join You'll be part of our Executive Assistant team led by Claire, Executive Assistant to the CEO. The team consists of 3 Executive Assistants supporting Mirakl's most senior C-levels. Together, you'll ensure seamless operational support that empowers our executive team to focus on Mirakl's growth and strategic impact. The team also works closely together to share best practices, learn from one another, and drive projects that improve efficiency, including through the use of AI tools. What You"ll Do Executive Support - CRO & CCO • Coordinate and proactively manage executive business calendars (anticipate conflicts, prioritise competing demands, proactively optimize agenda with enough buffers) • Arrange travel end-to-end — flights, hotels, ground transport, visas — and ensure all logistics are in place well in advance of each trip • Prepare and process expense reports for executives when requested, in line with internal policies • Type, revise, edit Linkedin communications • Handle sensitive and confidential information with absolute discretion Sales & Marketing Team Support • Arrange and coordinate team meetings • Manage and coordinate specific projects in support of the Sales and Customer Office teams, for example: client visits in Mirakl HQ in Paris, team building lunches • Aid in purchase management: raise purchase orders, track invoices, and liaise with Finance to ensure timely processing • Liaise with HR, Finance, and IT on behalf of both departments for any operational or administrative requests (Lucca, TravelPerk, Expensya) Event Planning & Management • Own end-to-end logistics for a wide range of events : internal Sales Kick-Offs (SKOs), QBRs, Mirakl Makers Club, team building activities • Ensure all logistics associated with travel, offsite meetings, and events are fully in place well ahead of each date • Source and negotiate with venues, caterers, AV suppliers, and other vendors; manage event budgets and track spend • Manage attendee registration, invitations, RSVPs, and on-site check-in processes • Coordinate speaker and VIP logistics: preparation materials, rehearsals, and on-site support What You'll Bring Experience • 3–5+ years of experience as an Executive Assistant, ideally within a fast-growing, international organisation • Proven track record in event planning and management, from intimate team offsites to large-scale conferences • Hands-on experience with expense and purchase management platforms (e.g. Payflows, Expensya) Skills • Highly organised, with the ability to juggle multiple workstreams and rapidly shifting priorities without losing composure • Proactive and solutions-oriented — you anticipate needs before they become problems • Impeccable discretion when handling sensitive business and personnel information • Genuine curiosity for AI tools, with a drive to leverage them in your day-to-day work • Strong collaborative mindset — a true team player who elevates those around them Tools Used • Google Suite • Slack • Confluence • TravelPerk • Expensya / Lucca • Dust Languages • French: Fluent (C2 level required) • English: Fluent (C1 level required) Our Hiring Process We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application — this helps us make the best possible assessment and get back to you as quickly as possible. • Recruiter Intro Call — Get to know each other with Juliette, discuss your background and answer your questions about Mirakl • Hiring Manager Interview with Claire (~1 hour) — A deep dive into your experience and approach, including a practical case study to showcase how you work • Executive Interviews — Meet the CRO and CCO to assess mutual fit and discuss the role in greater depth This position follows a hybrid work schedule, with four days in the office. We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.