Global Adv Ops Hosting Specialist

Location Details: Romania - Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. What you'll get to do... • Troubleshoot complex issues across WordPress, Apache, IIS, PHP, Node.js, MySQL/MariaDB, DNS, and SSL/TLS environments • Investigate issues using logs, error messages, browser developer tools, and command-line diagnostic tools • Troubleshoot email delivery and configuration issues, including SMTP, IMAP, mail routing, SPF, DKIM, and DMARC • Perform and solve website migrations, hosting account migrations, backups, restores, and data recovery activities • Investigate website performance, permissions, malware, compromised websites, and other common hosting security issues Your experience should include... • 2+ years of experience in Technical Support, Web Hosting Support, Systems Administration, or a similar technical role • Hands-on experience supporting Linux and/or Windows hosting environments, including LAMP and/or WAMP server stacks • Strong knowledge of DNS, SSL/TLS, and hosting control panels such as WHM/cPanel and Plesk • Hands-on experience troubleshooting WordPress websites, web servers, databases, email services, and application-related issues • Comfortable using SSH and the Linux command line to investigate logs, permissions, processes, disk usage, and services • Excellent written English skills, with the ability to deliver clear, accurate, and customer-friendly technical explanations You might also have... • Experience working in a dedicated 2nd Line Technical Support environment • Experience with monitoring and alerting tools, server health checks, and incident management processes • Experience working with APIs, webhooks, cron jobs, and scheduled tasks • Experience with cloud platforms, domain registrar processes, or website performance troubleshooting involving caching, CDNs, PHP limits, and database performance • Experience using AI-powered tools and technologies, with hands-on experience using Claude Code considered a strong advantage We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth. We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.