Developer, Device Trust Reliability

1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are looking for an Intermediate Developer to join the Device Trust team and help us improve the reliability and operational excellence of the systems behind the Device Trust authentication service. This is a software engineering role with a strong reliability focus. You will write and maintain production code, improve how our services are operated, and help make a critical applications path safer, more observable, and easier to evolve. Device Trust authentication is an important component of our customers’ authentication flows, helping organizations make device posture part of their access decisions. Because it sits directly in that path, reliability is a first-class engineering concern. The service is already relied upon by customers every day, and in this role you’ll help us continue raising the bar through stronger resilience, observability, operational practices, and safe evolution of the system. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - You have 2+ years of experience in software development. - Experience working with backend services, application programming interfaces (APIs), distributed systems, or other software where reliability and availability matter. - Take ownership of scoped problems from investigation through implementation and follow-up. - Familiarity with Ruby on Rails (Rails). - Use observability tools to understand system health and investigate issues; experience with Datadog is valuable. - Care about testing, maintainability, and clarity in both code and documentation. - Communicate clearly by sharing progress, raising blockers early, and helping stakeholders understand outcomes. Bonus points for: - Familiarity with or exposure to Kubernetes. - Experience with Datadog. - Experience with Terraform. What you can expect: - Build and improve the services that power Device Trust. - Improve the reliability, observability, and operability of production systems through software, automation, and thoughtful engineering practices. - Work across application code, service dependencies, cloud infrastructure, networking, deployment systems, and operational tooling. - Help establish safer ways to make and validate changes to critical systems. - Participate in incident response and post-incident learning, turning operational lessons into lasting improvements. - Partner with engineers across Device Trust, Platform, Security, and other teams to identify risks, reduce operational friction, and improve the customer experience. USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and