Account Executive, Mid Market

Description Sprout Social is looking to hire an Account Executive, Mid Market to join the Sales & Customer Experience team. Why join Sprout’s Sales & Customer Experience team? At Sprout Social, our Sales and Customer Experience team is the driving force behind how today’s most innovative brands use Sprout to power the future of customer connection. We sell and support the leading social intelligence platform for businesses, helping organizations unlock the full value of social data to drive strategic decisions. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact. In this role, you will collaborate with the brightest minds in the industry to support global giants like Salesforce, Airbnb, and Equifax. Just as importantly, we believe in the power of our people. You’ll find a culture that honors your ambition, encourages you to explore new horizons, and provides the framework for you to build a career that matters. If you’re ready to champion innovation and accelerate your impact, this is where you can do your best work. What you’ll do • Generate new business within our Mid Market segment and serve as your customers’ product specialist • Conduct outreach to independently prospected leads as well as those generated by a Business Development Representative What you’ll bring Sprout Social is looking for a highly driven, collaborative, and tech-savvy Account Executive with strong business acumen to join our Sales team. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business. The minimum qualifications for this role include: • 2+ years of closing experience in B2B sales (SaaS experience preferred) • Track record of overachieving against defined metrics • Ability to work from Sprout’s Chicago office at least three days per week (Tuesday, Wednesday, and Thursday) with the possibility of additional in-office days depending on business needs Preferred qualifications for this role include: • Social media and/or marketing automation experience a plus • Exceptional organizational, presentation, and communication skills (phone, email and demonstrations/webinars) • Experience working with Salesforce.com or other CRM platform How you’ll grow Within 1 month, you’ll plant your roots, including: • Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization. • Partnering with the Manager of Corporate Sales to define key success metrics for your role and how you will be measured against them. • Acclimating yourself with the day-to-day responsibilities of the Mid Market Account Executive team by shadowing team members and listening to recorded customer calls and demos. • Learning Sprout’s go-to-market messaging and key differentiators, as well as developing and personalizing segment-specific value propositions. • Learning Sprout’s existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists. • Completing a demo and written certification to ensure comprehension. Within 3 months, you’ll start hitting your stride by: • Becoming fully ramped in your role as a Mid Market Account Executive. • Managing a strong pipeline of qualified leads and beginning the process of self generating pipeline with key accounts and strategic stakeholders. • Meeting and exceeding monthly activity, pipeline and new business metrics • Conducting active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor. Within 6 months, you’ll be making a clear impact through: • Owning your numbers - consistently meeting and exceeding your activity goals to build a fruitful pipeline that will provide consistent quota attainment. • Becoming a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals. Within 12 months, you’ll make this role your own by: • Consistently meeting and exceeding monthly activity, pipeline and new business metrics. • Stepping up as a leader to share best practices across the organization and help others grow from your experiences. • Obtaining and acting upon peer and customer feedback (solicited and unsolicited) . Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind. • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family. • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. • G