Account Executive, Enterprise

Description Sprout Social is looking to hire an Account Executive, Enterprise to the Sales & Customer Experience team. Why join Sprout’s Sales & Customer Experience team? At Sprout Social, our Sales and Customer Experience team is the driving force behind how today’s most innovative brands use Sprout to power the future of customer connection. We sell and support the leading social intelligence platform for businesses, helping organizations unlock the full value of social data to drive strategic decisions. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact. In this role, you will collaborate with the brightest minds in the industry to support global giants like Salesforce, Airbnb, and Equifax. Just as importantly, we believe in the power of our people. You’ll find a culture that honors your ambition, encourages you to explore new horizons, and provides the framework for you to build a career that matters. If you’re ready to champion innovation and accelerate your impact, this is where you can do your best work. What you’ll do • Prospect, develop and close sales opportunities with new & existing customers in the enterprise segment. • Own your numbers - consistently meet and exceed your activity goals (prospecting and meetings completed) to build a fruitful pipeline that will provide consistent quota retirement. • Establish deep relationships within your book of business through multi-threading, achieving both executive or VP level and end user engagement. What you’ll bring Sprout Social is looking for a highly driven and tech-savvy Account Executive with strong business acumen to join our expanding Enterprise sales team. Ideally, you will be equally driven by a customer-centric mentality to grow customer accounts. These are the minimum qualifications that our hiring team is looking for in this role: • 4+ years of closing experience in B2B sales • Proven success selling/cross-selling to enterprise organizations • Ability to manage a large number of prospective accounts and identify problems, opportunities and consultatively provide solutions for each of them Additionally, these are the preferred qualifications that would indicate a particularly strong candidate: • Experience building relationships, presenting and selling to senior level decision makers across multiple functions • SaaS experience preferred • Experience working with internal partners and cross-functional stakeholders to increase deal momentum and exceed both prospects and customers expectations • Strong understanding of the Marketing Tech landscape How you’ll grow Within 1 month, you’ll plant your roots, including: • Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization. • Partner with the Director of Enterprise to define key success metrics for your role and how you will measure against them. • Meet with current members of the Enterprise Sales team individually to understand what’s working, what’s not, and gather learnings to implement into your role. • Shadow Account Executives on calls live or through Gong to learn sales strategies and positioning. • Dive right into our platform to learn about what makes our platform unique, how our solution impacts business objectives and why customers love our solutions. • Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions. • Learn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the field. • Complete a demo and written certification to ensure comprehension. • Learn Sprout’s existing customer sales process by shadowing your peers. Within 3 months, you’ll start hitting your stride by: • Meet with all your existing customers within the book of business and begin the process of building relationships with key strategic stakeholders. • Understand the language of all your customers and where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing customers. • Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment after ramp. • Co-build account & territory plans with your BDR, Professional Services, Solutions Engineers & Customer Success teammates. • Regularly meet with your BDR to define a relationship that ensures seamless communication and coordination on expansion opportunities. • Conduct active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor. • Gain a solid understanding of your customer’s internal transitions and mitigate the risk of customer churn. Within 6 months, you’ll be making a clear impact through: • Have built solid relationships at the C-Level with existing customers within your “book of business". • Have built strong internal relationships with your peers, customer success, professional services, solutions engineering, our legal partners and others who will take part in your deal cycles. You will have a deep understanding of each team’s partnership expectations and service level agreement. • Travel locally or out of state to meet with critical customers on a quarterly basis to speed up your deal cycles and increase win rates. • Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals. • Consistently achieve your monthly and quarterly revenue targets. Within 12 months, you’ll make this role