Staff Systems Administrator (5996)

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai https://shield.ai/. Follow Shield AI on LinkedIn https://www.linkedin.com/company/shield-ai, X https://x.com/shieldaitech, Instagram https://www.instagram.com/shield_ai, and YouTube https://www.youtube.com/@Shield_AI. Shield AI is seeking a highly autonomous Staff Systems Administrator to serve as the accountable technical owner for enterprise IT infrastructure and end-user computing within a dedicated, security-sensitive entity environment. This senior individual contributor will design, implement, operate, secure, and continuously improve on-premises systems, cloud platforms, identity services, networks, and endpoints while preserving required legal, operational, information-security, and access boundaries. The role combines deep infrastructure ownership with hands-on service delivery. The successful candidate will translate security and compliance requirements into durable technical controls, maintain audit-ready evidence, drive equipment and endpoint hardening, and deliver resilient support to engineering and business teams with minimal oversight. What You'll Do: - Infrastructure Ownership (On-Prem & Cloud) - Own and operate on-premises and cloud infrastructure, including physical and virtual servers, storage, backup platforms, identity services, core network services, and enterprise applications. - Administer Azure and/or AWS environments with responsibility for availability, capacity, performance, monitoring, secure configuration, backup, and disaster-recovery readiness. - Define technical roadmaps, identify operational risks, and independently drive modernization, standardization, scalability, and resilience improvements. - Maintain accurate architecture diagrams, inventories, operating procedures, recovery documentation, configuration records, and service ownership information. - Plan and execute infrastructure changes using disciplined change, testing, rollback, and post-implementation review practices. Firewalled Entity and Segmented-Environment Support - Operate technology services for a dedicated legal or operating entity with explicit separation of systems, identities, data, administration, suppliers, and access from other corporate environments where required. - Implement and maintain approved trust boundaries, network segmentation, firewall policies, secure remote access, administrative tiers, and controlled cross-entity connectivity. - Ensure data, devices, accounts, cloud resources, and third-party access remain within authorized entity, contractual, regulatory, and data-residency boundaries. - Partner with Security, Legal, Compliance, Privacy, and corporate IT teams to translate entity-specific obligations into practical controls, operating procedures, and evidence. - Document and periodically validate boundary controls, data flows, privileged access paths, exceptions, and intercompany dependencies; escalate gaps and drive remediation to closure. - Support local business continuity and operational autonomy while aligning with approved global architecture, security standards, and governance. Security, Compliance, and Systems - Establish, implement, and maintain secure configuration baselines for Windows, macOS, Linux, servers, network devices, cloud services, and endpoint-management platforms using recognized frameworks and vendor guidance. - Own patching and vulnerability-remediation workflows, including asset coverage, risk-based prioritization, remediation timelines, exception documentation, validation, and status reporting. - Administer and validate endpoint protections such as full-disk encryption, EDR/XDR, host firewall, secure boot, application controls, device compliance, removable-media controls, and least-privilege configurations. - Harden identity and administrative access through role-based access control, multifactor authentication, privileged-access separation, conditional access, service-account governance, and periodic access reviews. - Maintain logging, alerting, time synchronization, configuration monitoring, backup protection, and security telemetry needed for detection, investigation, and auditability. - Collect and maintain audit-ready evidence; support internal and external audits, control assessments, security reviews, customer requirements, and remediation plans. - Participate in incident response, containment, recovery, root-cause analysis, and corrective actions for infrastructure and endpoint security events. - Manage technical risks and policy exceptions transparently, including compensating controls, accountable owners, expiration dates, and closure plans. Identity, Endpoint, and Service Delivery - Manage Windows, macOS, and Linux endpoints through Intune, Jamf, or equivalent tooling, ensuring secure provisioning, configuration compliance, software deployment, inventory accuracy, and timely retirement. -  Administer Active Directory and Entra ID or equivalent identity platforms, including user and group lifecycle, authentication, authorization, federation, and policy enforcement. - Lead onboarding and offboarding activities, including device provisioning, access configuration, license assignment, asset recovery, and compliance validation. - Provide advanced troubleshooting and escalation support for employees, engineering systems, lab environments, collaboration services, and secure connectivity. - Own IT asset lifecycle, software licensing, vendor coordination, procurement support, warranty management, and secure equipment disposal. - Use scripting and automa