Lead Project Manager

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers' business-critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: solution go-live, solution adoption, initial value realization support and the long-term success of our customers. The Role As a Lead Project Manager, you will support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. You will articulate Celonis’ product positioning to customers and collaborate with Sales, Partners and Value Engineering to deploy our platform, identify and frame business value opportunities, create tailored solutions, and enable sustainable value realization for our customers. From early pre-sales discussions through the full project lifecycle, you will ensure the quality and impact of our work — pushing for continuous innovation including through the adoption of our latest AI and Context Model capabilities. You’ll play a critical role in delivering outcomes that matter and ensuring every project contributes to customers satisfaction and long-term success. The work you’ll do • Supporting pre-sales by framing Services project opportunities with Sales and Value Engineering teams, defining the implementation approach and writing proposals. • Executing projects end to end, taking responsibility for scope, timeline, resources and the quality of deliverables. • Managing the client relationship as the primary point of contact — from operational teams to senior executives — and securing a progressive handover. • Leading project governance: reporting on progress, risks and value opportunities, and facilitating decision-making by Celonis management and client sponsors. • Driving effective use of our AI tooling within the team to continuously improve how we deliver. • Providing guidance and mentoring to the Services team to ensure delivery consistency and consultants' development. • Driving continuous improvement by feeding field learnings back into Celonis Services methods and best practices. The qualifications you need • Proven experience managing complex projects with both business and technical dimensions, in a consulting or professional services environment • A passion for operational excellence: Strong analytical, problem-solving skills and a focus on delivering tangible business value. • Proven ability to manage multiple workstreams, onshore/offshore teams, and various clients stakeholder groups, from operational to executive levels • Proven track record of strong leadership and communication, with the strategic thinking to support decision-making both internally and with the customer. • Demonstrated expertise in pre-sales collaboration, opportunity qualification and proposal development • Experience in leading AI or machine learning projects is highly appreciated • Experience in delivering complex projects with data driven solutions for supply chain and core business processes optimization is highly appreciated • Relevant certifications (e.g., Agile/Scrum, PMP, Prince2, Lean Six Sigma) are appreciated. What Celonis can offer you: • Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. • Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. • Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. • Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. • Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. • Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. • Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. • Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. • Value-Driven Impact: Join a mission-led organization where our core value