Client Value Partner - Utilities & Energy

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: We are looking for a Client Value Partner, Utilities—a seasoned industry executive who can bridge the gap between energy transition strategy and operational excellence. You will act as the primary accountable lead for one of America's largest strategic energy companies, translating C-level vision into clear, realized value. This role is open to either Hybrid New York Metro, Remote Ohio, or Remote Texas. As a Client Value Partner, you are a "go-to" strategic advisor within our Energy go-to-market organization. You will move beyond standard customer success to link Celonis capabilities to key outcomes specific to Power Generation, Transmission & Distribution, and Renewable Energy assets. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our top-tier customers. You are our customers’ trusted advisor, helping them mobilize resources, achieve their strategic goals, and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners, Product, and Engineering teams, you will drive measurable business impact across complex, decentralized operating environments. You will blend deep utility expertise with a proven strategy consulting skill set to spearhead data-driven transformation at the forefront of one of the fastest-growing tech companies worldwide. The work you’ll do: Identify & Frame Value • Translate Strategy to Operations: Analyze the client's strategic goals (e.g., Decarbonization, Rate Base Growth, Grid Modernization) and map them to a long-term vision utilizing the Celonis platform. • Target High-Impact Areas: Architect the "COO" or "CFO" agenda—optimizing end-to-end value chains such as Capital Projects (EPC), Enterprise Asset Management (EAM), Meter-to-Cash, and Supply Chain resilience. • Build the Business Case: Construct robust, board-level business cases that articulate the financial impact of Process Intelligence (e.g., impact on O&M efficiency, ROE improvement, or Storm Response agility) to C-Suite executives. • Build demos and strategic roadmaps, leveraging industry benchmarks and best practices in order to embed Celonis as a core pillar of the client's digital utility strategy. • Undertake Value Assessments and communicate the value opportunity and strategic roadmap to C-Level executives. Realize Value • Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its "digital twin" promise across diverse operating companies. • Orchestrate the Ecosystem: Guide customers on organization design and the maturation of Centers of Excellence (CoE), mobilizing global cross-functional teams (Services, Product, Engineering) to ensure seamless delivery across a federated organizational structure. • Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for regulatory reporting (FERC/NERC), work order management, and enterprise-wide change initiatives. • Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement in Operations, Finance, and Procurement. • Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives. • Present results and realized value to senior management and C-level executives. Scale Value • Codify Best Practices: Turn our client successes into reusable assets, playbooks, and thought leadership for the broader Energy & Utilities practice. • Mentor & Enable: Act as a senior leader for the team, coaching junior members and managers on executive relationship management, utility regulatory nuances, and team performance. • Product Feedback: Serve as the "Voice of the Customer" to our Product teams, ensuring our development roadmap aligns with the specific asset-intensive needs of the sector. • Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing. Build a strategic expansion roadmap for customers, embedding Celonis Process Intelligence Platform as a strategic business transformation platform in their organization. • Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases. The qualifications you need: • Deep Industry Experience: 15+ years of relevant experience, ideally combining time at a top-tier Utility, Energy Conglomerate, or Renewables developer with Strategy Consulting. You understand the complexities of regulated vs. unregulated markets. • Domain Expertise: You possess granular knowledge of the value chain, specifically in areas such as Asset Lifecycle Management, Capital Project Controls, Supply Chain, and Customer Operations (CIS). • Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact the P&L through capital efficiency, outage reduction, and working capital optimization. • Technical Fluency: You understand the modern utility stack (SAP IS-U, Maximo, Oracle Primavera) and how to translate Celonis use cases into the cust