Content Engineer, Developer Relations

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary This role exists to evangelize the Harness AI platform, not by describing what it does, but by using it. You'll design practical use cases that show what a specific Harness capability actually solves for a practitioner, build that use case yourself inside the platform, and turn it into content that lets other practitioners design and execute the same thing on their own. Video is part of the job, but it's the part we can coach. Our team can teach you how to run a shoot and cut a piece the way the best technical demo producers at developer-obsessed companies do it. The must-have skill is technical judgment, i.e., knowing which use case is worth building, where the real friction is, and how to demonstrate it credibly to someone who'd see through a scripted demo in five seconds. That has to be there on day one. About the role • Design practical, realistic use cases inside Harness: the kind of problem a developer, a platform engineer, or a DevOps lead actually has, and build them yourself, end to end, inside the product • Run your own shoots (remote or in-person) with technical practitioners, including our Field CTOs: you operate the capture, not just receive footage from someone else • Produce technical content around each use case: concept, execution, and final piece are all yours, start to finish, across video and writing • Evangelize specific Harness AI capabilities (CI, CD, IDP, security, AI cost) in ways that map directly onto a practitioner's real workflow, not a feature list • Partner with our production team to sharpen craft: pacing, visual packaging, delivery, while owning the technical substance yourself • Pitch and pilot new formats and hooks on your own initiative • Let performance data steer what you build next: watch time and returning viewers tell you which use cases and capabilities are actually resonating, not a fixed calendar alone • Cross-functional partnership: You'll work closely with Product, Engineering, and the Field CTOs to source real use cases, and with Product Marketing to keep messaging aligned, but the execution and editorial judgment are yours. About you • Deep, hands-on fluency with Harness or a comparable CI/CD, IDP, or DevOps platform: Familiarity with the broader DevOps/platform engineering space: GitOps, progressive delivery, SAST/SCA, DORA metrics, enough to design a use case from a blank slate and build it yourself, not follow someone else's script • A portfolio of technical content you've personally produced: concept, execution, and camera/edit, not just cut from footage someone else designed and shot. Links, not a reel. • Comfort operating your own recording setup, remote or in-person, with technical practitioners who are not professional presenters • The instincts of a practitioner: you think about a problem the way the person you're filming or the person you’re creating the content for does, and you can tell the difference between a demo that's honest about friction and one that's just polished • Self-directed and productive: you don't wait for a brief. You spot the use case, build it, film it, and know what's worth keeping • Genuinely creative about capturing developer attention: you have your own ideas about what makes a technical audience stop scrolling and actually watch, and you'll push for the weird format or unconventional angle when the standard playbook feels stale, not just execute the four formats we've already defined Nice to have: • Engineering background: people who can write code well enough to have opinions about it, and have since moved towards explaining and teaching it. • Existing video/production craft (framing, pacing, basic edit). We'll build on this, not require it on day one • A personal or team technical content channel you've grown yourself What This Role Is Not Worth being direct about this. This is not a video editing job. If your strongest skill is post-production and your technical depth is "I can follow along," this isn't the right fit. We can teach editing; we can't teach technical judgment. It's also not a role where someone else designs the demo, and you just point a camera at it. You're expected to find the use case, not just capture it. What Success Looks Like in 90 Days • 2–3 original use cases you designed and built yourself inside Harness, each turned into a piece of content • A recording workflow you run independently, no one else needs to be behind the camera for