Design System Director (x/f/m)

SET A NEW PULSE FOR HEALTHCARE! We are looking for a Head of Design Systems to join the Brand and Design team at Doctolib. Your mission will be to ensure every Doctolib product surface is built on a consistent, high-quality design foundation. You will own Oxygen, Doctolib's design system - much more than a component library. Oxygen is how we deliver our brand identity consistently throughout the product and the critical infrastructure that ensures design quality at scale across an AI-first development environment. With over 50 designers and engineers building across multiple markets and product surfaces, your work will directly shape the experience of more than 90 million patients and 400,000 healthcare professionals. Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients. WHAT YOU'LL DO Your responsibilities include but are not limited to: - Set the multi-year vision and roadmap for Oxygen, connecting the dots across engineering, design, and brand teams. Translate system health into business impact and own the investment strategy for the teams, tools, and governance that support it. - Establish cross-functional governance across Design, Product, Engineering, and Brand teams, defining contribution models, change management processes, and the standards other teams are expected to follow. - Own design output quality across the product, ensuring that AI-generated interfaces are coherent, consistent, and on-brand at every touchpoint across the company. - Define and drive cross-organizational adoption, measuring adoption rate, component coverage, and contribution velocity, and connecting those metrics to product team speed and quality. - Manage and grow a team of designers, product people and engineers, setting career paths, a high bar for craft, and hiring for the roles the system needs next. WHO YOU ARE Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: - Have 10+ years of experience in product design or design systems, with a proven track record of scaling a mature, complex system across multiple product teams or lines of business - Bring engineering fluency: you understand the technical architecture of a design system, how platform teams operate, and the latest best practices in AI-first software engineering as it relates to design systems - Have demonstrated senior stakeholder management skills, with the ability to negotiate priorities with leadership at Director level and above across large, distributed organizations, and drive change management at scale - Take a data-informed and outcome-oriented approach: you measure system health in real metrics (adoption rate, handoff defect rate, contribution velocity) and connect those numbers to product quality and business outcomes - Have experience in a regulated, enterprise, or healthcare-adjacent context where accessibility (WCAG), localization (i18n, RTL), and multi-market constraints are critical to design systems - Are fluent in English It would be fantastic if you: - Have experience owning large-scale change management programs across cross-functional organizations - Speak additional European languages, such as French, German, or Italian LIFE AT DOCTOLIB TECH - Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. - Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. - We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here https://careers.doctolib.com/ai-careers/. Want to learn more about our tech culture and environment? Visit the Doctolib Tech site https://careers.doctolib.com/tech-doctolib/. WHAT WE OFFER - A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib - 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days) - Work from abroad for up to 10 days per year thanks to our flexibility days policy - Company health insurance with great supplementary benefits through our partner Allianz - Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period) - The Doctolib Parent Care program, which includes one month additional parental leave and much more - Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth - Free mental health and coaching services through our partner Moka.care - Subsidized sports membership through our partner Urban Sports Club - A flexible workplace policy offering both hybrid and office-based mode - Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit - For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support - Relocation support in case of international mobility - Access to the best AI tools for coding, development and dedicated training OUR INTERVIEW PROCESS - Recruiter Interview - Portfolio Review - Design System Live Case - Behavioral Interview - At least one reference check We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page https://careers.doctolib.com/tech-doctolib/getting-hired/. JOB DETAILS - Permanent position - Full-time - Paris or Berlin - Hybrid work setup (up to 2 remote days per week) - Start date: as soon as possible WE WELCOME EVERYONE At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and m