Software Engineer, Infrastructure

About the role The Infrastructure Engineering organization comprises three sub-teams: Core Infrastructure (which manages the infrastructure systems that power Chime, including AWS, Networking, Kubernetes, Terraform, and Observability), Infra Platform, and Data Infra (which provides infrastructure support for the Data Engineering organization). This role is on the Core Infrastructure team, where we manage the Infrastructure components that power Chime and make sure our members are able to use Chime products reliably. This includes our Cloud operations, Observability layer and Compute layer. In this role, you can expect to • Automate everything, including scaling, monitoring, and operations. • Build tools to enable self-service both within the team and across all of Chime engineering. Tooling is written in Ruby on Rails and Go Lang. • Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code. • Adapt new technologies to make Chime run as efficiently and reliably as possible. • Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology. • Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise. • Be a constant advocate and adopter of AI tools and evangelize agentic AI workflows in a way that is safe and reliable. To thrive in this role, you have • More than 2 years of cloud and Infrastructure experience • Strong development experience in Ruby on Rails and Go Lang. • Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services. • Previous success in enabling effective partnerships and strong communication with other engineers and teams. • Experience managing Kubernetes clusters cloud hosted or self hosted. • Experience building and managing highly-available public cloud infrastructure and services, with an emphasis on stability, scalability, and security. • Experience using configuration management and infrastructure-as-code tools, including maintaining Terraform modules. • Experience supporting relational or no-SQL databases, message buses, caching services, and other common service components. • Familiarity with common monitoring, logging, and observability platforms. • A positive attitude, a collaborative mindset, and a focus on the customer. • Experience with some of this tech - AWS services, Kubernetes, ArgoCD, Datadog, Terraform #LI-WW1 #LI-Remote Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $133,000—$184,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees • 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. • 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. • ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. • 🏝 Generous vacation policy and company-wide paid days off • 🫂 1% of your time off to support local community organizations of your choice • 👟 Annual wellness stipend to use towards eligible wellness related expenses • 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents • 👪 Access to family planning reimbursement • 💚 A challenging and fulfilling opportunity