Engineering Manager, Org & Identity

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full. HOW YOU'LL MAKE IMPACT You’ll lead the team building and evolving Airwallex’s core identity and organization foundations, including user onboarding, authentication, access control, organization modelling, account ownership and org-level workflows. - Set the technical direction for highly available, scalable and secure identity systems that every Airwallex product can depend on. - Partner closely with Product, Design, Risk, Compliance, Onboarding and Engineering teams to deliver trusted IAM capabilities and solve complex platform problems. - Raise the bar on engineering excellence, including code quality, system design, performance, reliability and security, while supporting the team’s growth and delivery. - Use data to measure system and product effectiveness, identify opportunities for optimisation and guide decisions that create long-term value. - Build intuitive identity and access-management solutions that meet customer security needs without compromising usability. WHAT WE'RE LOOKING FOR ESSENTIALS - Significant experience in software development, with a strong focus on high availability, access control, authentication and authorisation, or identity management. - Experience leading and developing engineers while maintaining high standards for technical execution and engineering quality. - Strong technical judgement and the ability to design and deliver robust, secure and scalable systems. - A strategic, forward-looking approach, with the ability to make decisions that create long-term value for the business and technology landscape. - A customer-focused mindset and an understanding of how to build intuitive identity and access-management solutions without compromising security. - A data-driven and analytical approach to measuring system and product effectiveness and identifying opportunities for optimisation. - Experience working collaboratively with product managers, designers and engineers across functions and regions. PREFERRED - Experience working in a growing technology or fintech company. YOU'LL THRIVE HERE IF - You're comfortable owning the roadmap yourself. - You own the outcome and you don't wait for permission to fix what's broken. - You're comfortable making decisions with incomplete information and moving quickly anyway. - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders. - You simplify complexity rather than hiding behind it. LEARN MORE ABOUT YOUR TEAM The Organization & Identity team is responsible for building and evolving Airwallex's core identity and organization foundations, covering user onboarding, authentication and access control through to organization-structure modeling, account-ownership management, and org-level workflow enablement. We continuously strengthen platform availability, scalability, and security so all products can depend on a unified, trusted identity and organization base. Our team owns identity, authN, authZ, and the technical capabilities behind identity verification, and partners closely with Risk, Compliance and Onboarding on broader controls. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.