About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: San Francisco, CA; Austin, TX; New York, NY; Washington D.C.
About the Role
The Interconnection Manager for the Americas is the network strategy leader for one of Cloudflare's most important and most contrasted regions — a mature, high-volume United States market alongside a fast-growing, infrastructure-constrained South America. You will own the strategy that scales our connectivity with the largest ISPs and eyeball networks in the U.S. while solving the harder, less-charted problem of building resilient, cost-effective network reach across South America.
This role operates on an AI-first model. You won't just consume reports — you'll use AI agents and tooling to analyze traffic, model capacity and cost scenarios, surface peering and transport opportunities, and automate the operational work that historically slowed interconnection teams down. AI is the force-multiplier that lets a single strategist see the whole region clearly and act on it quickly, shifting your time from reactive task processing to proactive architecture. The decisions you make will directly shape Cloudflare's standing as the network leader across the Americas.
You will work in close partnership with the Regional Network Acquisition Manager, who executes high-volume sourcing, contract lifecycle, and vendor management under your strategic direction — freeing you to lead the complex, high-stakes work.
What You'll Do / Responsibilities
Regional Network Strategy — Americas
• Own and execute the interconnection and backbone strategy for the Americas, balancing the distinct realities of the U.S. and South American markets.
• United States: Drive interconnection scale and depth with the largest U.S. ISPs and eyeball networks (e.g., Comcast, Charter, AT&T, Verizon, T-Mobile), expanding private interconnect, peering, and capacity to keep pace with traffic growth.
• South America: Solve the region's unique build challenges — a sparse and uneven IXP fabric, terrestrial and subsea transport economics, regulatory and market fragmentation, and heavy reliance on local partners — to establish durable, performant reach (with particular focus on Brazil, the region's largest market).
AI-First Operating Model
• Use AI-driven analytics to interpret regional traffic patterns, peering opportunities, and performance/cost trade-offs, and to inform interconnection and capacity decisions.
• Leverage and help shape automated, agentic workflows for LOAs, ticketing, contract tracking, and data hygiene — partnering with the support layer to push routine execution to automation.
• Build models and scenario analyses (capacity, cost, resiliency) that let you make faster, better-evidenced strategic calls and clearly defend them to leadership.
Interconnection & Backbone Management
• Formulate and execute plans to optimize traffic flow across the region, balancing backbone, partner, transit, IX, and peer connections.
• Develop and execute strategies for the expansion, optimization, and maintenance of Cloudflare's backbone across the Americas, planning capacity for scalability and high performance.
• Lead negotiations for high-value, complex interconnection agreements and Tier-1 partnerships.
• Advise budget planning cycles to ensure proper resource allocation for regional growth and scaling.
Partnership with the Regional Network Acquisition Manager
• Set the strategy and priorities the Network Acquisition Manager executes against; review and approve sourcing recommendations for new and existing transport services.
• Lead complex, high-value negotiations directly, while the Acquisition Manager runs high-volume requirements, contract lifecycle support, inventory, and first-level billing response.
• Ensure a clean handoff model so strategic intent translates into reliable, well-documented execution.
Relationship Management
• Cultivate and maintain strong relationships with ISPs, IXPs, carriers, and partners across the Americas.
• Act as the regional expert for interconnection relationships, focused on availability, capacity, effectiveness, and cost efficiency.
Cross-Functional Collaboration
• Collaborate with Data Center Strategy, Network Engineering, Capacity Planning, and Infrastructure Operations to align on network strategy and implementation.
• Engage internal stakeholders to plan requirements and deliver cross-functional projects, communicating clearly throughout.
Industry Engagement