SaaSAWSOperations
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Director of Dedicated Infrastructure Engineering & Platforms, you will lead the engineering organization responsible for GitLab Dedicated, GitLab's premium single-tenant SaaS offering for enterprise customers in regulated industries, and public sector.
You will lead a high-performing organization of managers and engineers who own the entire lifecycle of dedicated and cellular platforms, from orchestration, integrations, resilience, and incident response to switchboard APIs, public sector compliance, and enterprise customer migrations. Your mission is to scale GitLab Dedicated from its current trajectory toward an aggressive growth target, ensuring enterprise customers experience full platform capabilities with dedicated infrastructure, compliance certifications, and enterprise-grade SLAs in an isolated environment.
As a high-impact executive leader, you will define the strategy for single-tenant and public sector SaaS platforms, drive critical infrastructure investments, ensure FedRAMP/compliance operational readiness, and build the switchboard and migration capabilities that allow enterprise customers to seamlessly transition to and scale on Dedicated. You will succeed by cultivating a culture of operational excellence, closing key business and roadmap gaps, and leading distributed engineering teams to deliver high-availability, highly secure platform experiences.
What you'll do
• Own the strategy and roadmap for GitLab Dedicated, and ensure the platform scales with customer growth and converges with GitLab's cellular architecture.
• Partner with Product and executive leadership to deliver on growth targets, with a focus on platform reliability, faster customer onboarding, infrastructure cost efficiency, and self-service administration.
• Lead the engineering teams that build and run the platform: tenant orchestration and integrations, resilience and incident response, the Switchboard control plane, public sector platforms and compliance, and enterprise migrations and import tooling. Uphold enterprise-grade SLAs across every tenant.
• Deliver GitLab Dedicated for Government: AWS GovCloud infrastructure, FedRAMP operations and audit readiness, air-gapped isolation, and public sector feature delivery.
• Make enterprise migrations to Dedicated predictable, repeatable, and low-disruption through self-service tooling and guided workflows.
• Hire, coach, and scale engineering managers across distributed teams, and bring practical AI-enabled workflows into how the organization works.
• Partner with Product, Security, and Customer Support to keep customer commitments, architecture, and investments aligned.
What you'll bring
• You have led engineering organizations that run enterprise single or multi tenant SaaS infrastructure and cloud platforms at scale.
• You have measurably improved production reliability, reduced toil, or lowered infrastructure cost on a platform you owned.
• You have deep expertise in cloud-native and cellular architectures, Infrastructure as Code, and modular services that deploy and scale independently across cloud environments.
• You have delivered and operated enterprise offerings under strict compliance regimes such as FedRAMP and AWS GovCloud.
• You have led organizational changes, including adopting AI enabled workflows that raise engineering system efficiencies.
• You translate financial targets into engineering investments, headcount plans, and execution roadmaps.
• You lead with ownership, speed with quality, and a focus on customer outcomes.
About the team
The Dedicated Infrastructure & Platforms organization builds and runs GitLab Dedicated, our single-tenant enterprise SaaS offering, for GitLab's most strategic enterprise and public sector accounts. It is organized into five focus areas:
• Platform Orchestration & Integrations: orchestration, deployment, and environment automation for Dedicated tenants and cellular environments, plus integrations with external products.
• Core Features, Resilience & Response: compliance and operations driven features, disaster recovery, automated failover, rate limiting, and incident response automation.
• Switchboard & Control Plane: the APIs, tenant change automation, and operator and customer interfaces that make Dedicated self-service.
• Public Sector Platforms & Compliance: AWS GovCloud infrastructure, FedRAMP compliance operations, air-gapped isolation, and Geo replication for GitLab Dedicated for Government.
• Enterprise Migrations & Import Tooling: customer migration programs and playbooks, Geo-based migration tooling, Direct Tr