Manager, SAP Platform & BASIS Operations

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. Manager, SAP Platform & BASIS Operations Position Summary The SAP BASIS Leader is accountable for the overall health, stability, security, performance, and lifecycle management of Lucid's global SAP platform landscape. This role leads the SAP Platform Management team and serves as the technical owner for SAP S/4HANA, SAP BTP, SAP RISE environments, HANA databases, middleware infrastructure, system administration, platform automation, and operational excellence. The position is responsible for ensuring reliable SAP operations supporting Lucid's manufacturing, supply chain, finance, engineering, and corporate business functions worldwide. The SAP BASIS Leader works closely with Architecture, Functional, Security, Development, Infrastructure, Manufacturing Systems, and AMS partners to deliver a secure, scalable, and highly available SAP ecosystem. The role also provides leadership for SAP platform strategy, cloud transformation initiatives, and operational governance. Key Responsibilities SAP Platform Leadership • Lead the SAP Platform Management and BASIS organization. • Establish platform strategy, standards, governance, and operational procedures. • Develop platform roadmaps supporting Lucid's global growth initiatives. • Manage internal Basis staff, GCC resources, and managed service providers. • Drive operational maturity through ITIL and Site Reliability Engineering (SRE) practices. SAP Operations & Service Delivery • Own SAP availability, performance, stability, and operational KPIs. • Lead incident, problem, change, and release management activities. • Ensure 24x7 support readiness for production environments. • Govern operational SLAs and service performance metrics. • Provide executive reporting on platform health, risks, and improvement initiatives. SAP RISE & Cloud Platform Management • Serve as the primary Lucid owner for SAP RISE platform operations. • Manage relationships and escalation paths with SAP ECS/RISE teams. • Lead cloud platform strategy, capacity planning, and environment governance. • Coordinate system provisioning, upgrades, patching, and lifecycle activities. • Support hyperscaler migration and cloud optimization programs. SAP HANA & Database Administration • Oversee SAP HANA administration and performance tuning. • Establish backup, recovery, and high-availability strategies. • Manage database growth forecasting and capacity planning. • Drive database security and compliance requirements. Environment & Release Management • Own landscape architecture across Development, QA, UAT, Training, Pre-Production, and Production environments. • Govern transport management and release deployment processes. • Coordinate project cutovers and go-live readiness activities. • Ensure environment availability for project and support teams. Security & Compliance Partnership • Partner with SAP Security and GRC teams on audit readiness. • Ensure platform compliance with SOX, cybersecurity, and regulatory requirements. • Support vulnerability management and disaster recovery testing. • Participate in security reviews and remediation governance. Automation & Continuous Improvement • Drive automation of system monitoring, administration, and operational processes. • Expand observability capabilities across SAP environments. • Improve platform reliability, performance, and operational efficiency. • Champion SAP Clean Core and standardized platform practices. Vendor & Managed Services Governance • Lead BASIS-related AMS governance. • Oversee IBM and other service provider performance. • Review service delivery, operational metrics, and contractual obligations. • Drive continuous service improvement initiatives. Project & Transformation Support • Provide technical leadership for: • New plant launches • SAP S/4HANA transformations • SAP BTP adoption • Infrastructure modernization • M&A integrations • Major upgrade programs • Support program cutovers and hypercare activities. Required Qualifications Experience • 12+ years SAP BASIS experience. • 5+ years leading SAP BASIS or SAP Platform teams. • Extensive experience with SAP S/4HANA environments. • Experience supporting large-scale global manufacturing operations. • Experience managing offshore teams and AMS providers. • Experience with SAP RISE and cloud-hosted SAP environments. Technical Expertise • SAP S/4HANA • SAP ECC • SAP BTP • SAP Solution Manager / SAP ALM • SAP HANA Administration • SAP Fiori • SAP Gateway • SAP Web Dispatcher • SAP Transport Management • SAP Cloud Connector • SAP Integration technologies • High Availability / Disaster Recovery Preferred Automotive Experience • Automotive manufacturing business processes • MES integration environments • PLM (3DX) integration landscapes • High-volume vehicle manufacturing operations • Multi-plant SAP deployments Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision in