Intermediate Fullstack Engineer, Subscription Lifecycle

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Fullstack Engineer on GitLab's Subscription Lifecycle team within Monetization, you'll build the frontend experiences and backend services customers use to view and manage subscriptions, renew products, configure auto-renewal, and manage billing accounts. Your work will span renewals, overages and reconciliations, subscription visibility, and budget and reservation management, keeping subscription, billing, and account data accurate and reliable. Because these workflows directly affect revenue, customer access, and financial information, you'll use technical judgment, safe and iterative rollouts, and a high bar for reliability and correctness. Some examples of our projects: • Building a clear, reliable subscription view across the Customers Portal and related surfaces • Improving manual renewal and auto-renewal flows, including supporting emails, banners, and account experiences What you'll do • Design and build fullstack features across the post-purchase subscription journey. • Contribute to the technical design and implementation of new subscription lifecycle capabilities. • Partner with Product and Design to translate renewal, billing account, and customer experience requirements into resilient, well-tested solutions. • Integrate subscription lifecycle workflows safely with billing, customer account, and internal admin systems. • Write maintainable, well-tested code and follow engineering practices for rollout safety and monitoring. • Participate in code reviews and provide thoughtful, constructive feedback. • Identify and reduce technical debt and architectural risk in the subscription lifecycle. • Participate in incident response for subscription and renewal issues, given their potential impact on revenue and customer access. • Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring • Professional experience as a fullstack engineer and confidence working across frontend and backend code. • Our purchase applications use Ruby on Rails (Must have) and Vue.js. (preferred) or React. • Experience owning technical direction for a product area, including proposing, discussing, and driving thorough, iterative solutions. • Experience building or maintaining transactional or checkout-style flows, ideally in a billing, ecommerce, or subscription context. • Familiarity integrating with third-party billing or customer relationship management systems, such as Zuora, Salesforce, or Stripe, is a plus, not a requirement. • A focus on safe, incremental delivery given the revenue and customer impact of this work. • The ability to communicate clearly and concisely about complex technical, architectural, and organizational problems and propose thorough, iterative solutions. • Written and spoken English proficiency sufficient to collaborate in a remote, largely asynchronous work environment. • Alignment with GitLab's values and a commitment to working in accordance with them. About the team The Subscription Lifecycle team is part of GitLab's Monetization section and owns the post-purchase subscription experience. You'll partner with Sales, Finance, Information Technology, and Support on secure, reliable purchasing, billing, provisioning, and utilization workflows, and report to the Engineering Manager, Purchase. The team works asynchronously, with regular planning and retrospectives and shared expectations for deployments, incident management, testing, and rollout safety. GitLab's mission is to enable everyone to contribute and co-create the software that powers our world. The Purchase team's mission is to make it as easy as possible for anyone to buy, add on to, or upgrade GitLab through a single, trustworthy, unified purchase experience. For more on how Monetization works, see the Monetization sub-department handbook. How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation and Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, a