Financial Services & Administration Senior Specialist – France

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. Role Summary We are seeking a highly organized, customer-focused, and operationally minded Financial Services & Administration Senior Specialist to support Lucid France. The role serves as the local owner of Financial Services operations within France, ensuring alignment between customer experience, regulatory compliance, lender partner requirements, and commercial objectives. In addition, the role provides local governance, reporting, supplier administration, entity governance, and operational support activities required to support the efficient operation of the French market. As part of Lucid's National Sales Company (NSC) model, the position acts as the primary interface between Lucid France, Lucid Financial Services Europe, financial services providers, retail partners, and key operational stakeholders. The position reports to the France Country Director, with a strong functional reporting line to the Manager, Lucid Financial Services Europe, ensuring alignment with Financial Services strategy, lender partner requirements, regulatory compliance, and operational standards. Key Responsibilities Financial Services Operations & Customer Support • Act as the primary Financial Services point of contact in France for approved finance and leasing products. • Support customers, retail teams, and partners throughout the financing journey, ensuring a premium customer experience while operating within approved lender and mandate requirements. • Coordinate financing-related escalations and partner interactions to support timely issue resolution and effective customer outcomes. • Monitor Financial Services operational performance, customer experience, and process effectiveness, identifying opportunities for continuous improvement. Financial Services Governance & Regulatory Compliance • Act as the local operational owner for Financial Services governance, intermediation activities, and regulatory compliance requirements. • Support ORIAS registration, annual renewals, professional capacity requirements, regulatory documentation, and mandated training activities. • Ensure customer disclosures, product communications, sales processes, and marketing activities are delivered in accordance with applicable mandates, conduct standards, and compliance requirements. • Maintain governance records, controls, audit evidence, training documentation, and escalation processes supporting Financial Services activities Financial Services Product, Campaign & Partner Management • Coordinate local finance campaigns, promotional programs, and product launches in partnership with Financial Services providers, Marketing, Compliance, and European stakeholders. • Support implementation and ongoing management of approved retail finance, leasing, and Financial Services products. • Manage Financial Services partner relationships, service reviews, operational performance, and issue resolution activities. • Coordinate product, process, disclosure, and customer journey changes to ensure regulatory and operational compliance. Financial Programs & Wholesale Funding • Support implementation and operation of Financial Services programs, including wholesale funding and inventory finance arrangements where applicable. • Coordinate operational requirements between financial institutions, retail partners, Sales Operations, Finance, and other stakeholders. • Monitor utilisation, reporting, documentation, funding performance, and operational exceptions. • Support finance program funding, subvention administration, approvals, and financial partner settlement processes. Customer Lifecycle & Retail Enablement • Support financing application processes, customer documentation requirements, and operational coordination with financial services providers. • Coordinate in-life customer enquiries, complaints, end-of-term activities, lease returns, and retention initiatives. • Provide Financial Services training, guidance, and support to retail teams and partners. • Maintain training records, approved materials, and competence requirements supporting regulated activities. Business Administration & Entity Governance • Support local entity governance, statutory requirements, regulatory filings, and corporate administration activities. • Coordinate supplier management, contract administration, purchase orders, invoices, and administrative service providers. • Maintain governance documentation, operating procedures, records, and local compliance controls. • Support procurement, expenditure controls, and operational administration activities required to support the French market. Reporting, Controls & Governance • Prepare Financial Services, governance, compliance, and management reporting for local and European stakeholders. • Monitor Financial Services KPIs, partner performance, controls, regulatory obligations, and governance activities. • Support governance forums through KPI tracking, issue management, performance reporting, and action follow-up. • Coord