Director, Product Management

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Director of Product Management, Shopping & Offers (L9) Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. Our Shopping & Offers program is a fast-growing platform that operates with the agility of a startup while leveraging the scale of an industry leader, delivering Shopping and Offers experiences directly to our Consumers and Conversion for our Merchant partners alike You will be a pivotal strategic leader responsible for defining the next chapter of Affirm's DTC shopping and offers experience. You will lead a portfolio of high-impact consumer journeys—including Agentic Search, Home, and Profile experiences—that directly influence conversion, engagement, and revenue. This is a role for a seasoned product leader obsessed with consumer experiences, two sided marketplaces, and disrupting the payments & credit landscape What You’ll Do • Strategic Leadership: Define and socialize a long-term Shopping & Offers vision and strategy, and translate that vision into clear roadmaps and decisions that teams can execute against • Portfolio Oversight: Manage and scale a portfolio of consumer-facing surfaces, including Home, Search, and Profile/Settings, ensuring a simple and consistent experience across platforms • Lead and grow a high-performing PM team. Build, mentor, and manage a team of product managers, including people managers. You'll set the bar for craft, create development paths, and cultivate a culture of ownership, rigor, and candor. • Executive Communication: Proactively align senior leadership on strategy, execution risks, and mitigation plans, ensuring organizational clarity during complex initiatives • Drive cross-functional alignment at scale: Partner with Engineering, Design, Analytics, and Revenue leaders to optimize the marketplace ecosystem, balancing merchant value with consumer experiences • Operational Excellence: Establish frameworks for rigorous experimentation and funnel analysis to drive measurable gains in completion rates and customer retention What We Look For • Experience: 10+ years of product management leadership, with a proven track record of shipping large-scale consumer products in fintech, e-commerce, or marketplace environments. • Strategic Clarity: Demonstrated ability to bring "clarity when things feel messy," turning ambiguous problems into crisp narratives and structured execution plans. • AI/LLM Fluency: Familiarity with AI-native product development, including agentic patterns and LLM-powered discovery experiences, to lead our highest-leverage bets in search • Analytical Rigor: Exceptional ability to use data (including LTV/CAC and profitability assessments) to guide prioritization and quantify the impact of product features. • People Leadership: Experience operating through layers of leadership, delegating ownership effectively, and scaling decision-making across diverse product lines. • Consumer Empathy: A "consumer-first" mindset with a high bar for design polish and a commitment to delivering honest financial products DOT NOT DELETE OR FILL OUT THE INFORMATION BELOW: [DELETE IF NOT APPLICABLE TO ROLE] For U.S. non-variable roles use the template below: Pay Grade - 00 Equity Grade - 00 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $X - $X USA base pay range (all other U.S. states) per year: $X - $X [DELETE IF NOT APPLICABLE TO ROLE] For U.S. variable roles use the template below: Pay Grade - 00 Equity Grade - 00 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $X - $X USA On Target Earnings (all other U.S. states) per year: $X - $X [DELETE IF NOT APPLICABLE TO ROLE] For CAN/GBR roles use the template below: Pay Grade - 00 Equity Grade - 00 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. [IF APPLICABLE] For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). (CHOOSE ONE - CAN or GBR) base pay range per year: $X - $X [DELETE IF NOT APPLICABLE TO ROLE] For POL roles use the template below: Compensation & Benefits Pay Grade - 00