Senior Solutions Architect

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Solutions Architect on GitLab's South Korea team, you'll be a trusted advisor to enterprise prospects, customers, and partners. You'll help them understand how GitLab's AI-powered DevSecOps platform addresses technical requirements and business objectives across the software development lifecycle. Experience working with Chaebol’s or other large conglomerate organizations is highly valued given the accounts you'll support. Using your technical expertise, knowledge of cloud and modern software development practices, and customer empathy, you'll guide organizations through digital transformation from planning through monitoring. You'll partner closely with our Account Executives and cross-functional teams. You'll own technical evaluations, including proofs of value and workshops, shape solution architectures, and represent the voice of the customer to product management. You'll also support GitLab's South Korea go-to-market partners, who act as our regional professional services arm, by helping enable and guide their technical delivery. Your work will drive successful platform adoption, support revenue growth through solution selling, and build long-term, trust-based relationships that show GitLab's differentiated position in an AI-driven DevSecOps landscape. What you’ll do • Lead technical discovery, demonstrations, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full software development lifecycle. • Own the technical evaluation process, including solution design, proofs of concept or proofs of value, workshops, and the technical components of tenders, audits, and value stream assessments. • Collaborate with Account Executives and regional sales teams across South Korea to shape and execute account strategies that support new customer acquisition and expansion, with a focus on enterprise accounts. • Support and enable GitLab's South Korea go-to-market partners, who operate as the region's professional services arm, to promote consistent technical delivery and best practices across partner-led engagements. • Represent GitLab at online and in-person marketing events, including webinars, industry events, booth sessions, presentations, roundtables, panels, demonstration days, and hackathons. • Build trusted relationships with technical practitioners and business leaders, guiding them through GitLab-supported transformation and helping them become GitLab advocates. • Advise customers on modern software development, continuous integration and continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment. • Serve as the voice of the customer across product management, engineering, sales, and marketing by sharing feedback, use cases, and competitive insights that inform the product roadmap and positioning. What you’ll bring • Experience engaging with enterprise customers in technical presales, consulting, or similar roles and guiding them through solution design and evaluation. • Proficiency across the software development lifecycle, including modern DevSecOps practices, continuous integration and continuous deployment workflows, and GitLab or comparable source control and collaboration platforms. • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams. • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments. • Clear technical communication, presentation, and relationship-building skills, with the ability to adapt messages for practitioners and senior business and technical decision-makers and represent customer perspectives across Product Management, Engineering, Sales, and Marketing. • Motivation to continue developing professionally by learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. • Fluency in Korean and English. About the team The Solutions Architect team is part of GitLab's Sales organization and serves as the technical counterpart to Account Executives. This role focuses on Enterprise opportunities across South Korea and works with Account Executives, the broader go-to-market team, and regional partners that provide Professional Services. The team advises on architecture, runs technical evaluations such as proofs of value, and guides customers through digital transfo