Head of Finance Operations

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team Stripe's Finance Operations (FinOps) organisation delivers elegant financial services that are efficient, precise, and resilient—yielding a consistent, delightful experience grounded in controllership. Our service pillars span Accounts Payable, Accounts Receivable, Travel & Expense, Payroll, and Monetisation Operations, with a sixth function—FinOps Strategic Enablement—driving AI adoption, process excellence, and scalable infrastructure across all pillars. Stripe's Bangalore Finance (BFin) hub is the largest concentration of FinOps and Controllership talent at Stripe and is central to our strategy of scaling financial services 10x without a proportional increase in cost or complexity. BFin houses teams responsible for: • Accounts Payable & Vendor Onboarding — end-to-end supplier invoice processing, payments, and vendor lifecycle management • Travel & Expense — T&E policy compliance, employee reimbursements, and corporate card management • Payroll — accurate, timely compensation for Stripe employees across APAC and EMEA • Monetisation Operations — operationalising custom pricing and billing for Stripe's largest enterprise users • Controllership — BLR — accounts receivable support, bank account management, and entity-level financial controls The Role As Head of Finance Operations, Bangalore, you will own the strategic and operational leadership of the entire BFin organisation. You will manage a team of team leads and managers—each running a distinct FinOps pillar—and will be the senior operational voice for Stripe's finance hub in India. This is a builder and operator role. You'll set direction, elevate your managers, improve processes, and build trust with global Finance leadership—all simultaneously. You'll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripe's financial services scale. What You'll Do Lead and Grow the Bangalore FinOps Organisation • Own the full people leadership of BFin: manage 4–6 team leads and managers across AP, T&E, Payroll, MonOps, and Controllership, with a combined org of 60–100+ Stripes • Set a clear performance bar, develop your managers' leadership capabilities, and build a culture of ownership, precision, and psychological safety • Actively manage talent density—attract strong candidates, address underperformance decisively, and retain top performers through meaningful development Translate Global Strategy into Bangalore Execution • Partner with the global Head of Finance Operations to translate Stripe's FinOps strategy into clear BFin operating plans and Stripe OKRs • Ensure every manager in Bangalore understands what they're building toward, how their work connects to company outcomes, and where they have autonomy • Represent BFin's capacity, capabilities, and constraints in global planning; advocate credibly for resourcing decisions Drive Operational Excellence • Own BFin's key service metrics: accuracy rates, processing cycle times, SLA adherence, cost per transaction, and employee satisfaction • Establish a continuous improvement cadence—regularly auditing processes, identifying root causes of friction, and driving structured remediation • Champion Lean, Six Sigma, or equivalent methodologies as a discipline embedded in culture, not just process documentation • Partner with FinOps Strategic Enablement to identify AI and automation opportunities; fix the process before automating it Build Scalable Infrastructure • Design and maintain the organisational model and operating cadences that will support 2x–10x volume growth without proportional headcount growth • Define and evolve BFin's service catalogue, tiering, and SLAs in coordination with global FinOps leadership • Ensure finance systems, controls, and data quality standards in Bangalore are fit for a public-company-ready financial infrastructure Steward Risk and Controllership • Embed strong internal controls into every BFin process; partner with Accounting, SOX, and Internal Audit to maintain a robust controls environment • Proactively identify control risks, escalate with appropriate urgency, and own remediation • Maintain compliance with regulatory, tax, and entity-specific reporting requirements across Stripe's India-based legal entities Influence Stakeholders at Scale • Build trusted partnerships with global Finance Operations leads, Accounting, Legal, HR, and Engineering • Communicate BFin's roadmap, achievements, and blockers with clarity and data—this is Stripe, so you need to write well • Navigate ambiguity, manage competing priorities, and drive alignment across time zones without escalating unnecessarily Who You Are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements • 18+ years of relevant experience in Finance Operations, Accounting Operations, Shared Services, or Business Finance—including meaningful experience in a GCC, Captive, or SDC environment • Proven manager of managers: you've led teams-of-teams with 40+ total staff across multiple functional domains; your direct reports are themselves people managers • Operational builder: you've moved a Finance Operations org from one level of maturity to the next, with concrete, measurable outcomes (reduced error rates, faster cy