Manager of IT Asset Management

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations • Atlanta, US • Austin, US • Denver, US • Seattle, US • Washington DC, US Applications will be accepted until November 23, 2026. About the Role We are seeking an experienced Manager of IT Asset Management to help build and scale our Asset Lifecycle Operations Team. This is a leadership role and part of our broader Infrastructure Operations organization which is focussed on the deployment and maintenance of IT infrastructure assets across our global deploy base. This group is responsible for building, scaling, and running one of the world's largest and most important cloud networks. Cloudflare’s global network spans more than 330+ cities, and is a key strategic asset that supports all of our customers and products. As a leader on this team, you will play a crucial role in ensuring the performance, availability, and security of our infrastructure. Serving as the central owner of infrastructure assets across Cloudflare's global network, the IT Asset Manager establishes foundational DCIM processes, tooling, and policies to govern the complete asset lifecycle. In this position, you will execute a clear operational vision to maintain precise asset records, satisfying key security and financial controls while driving automated, scalable service deployment. We operate in a fast-paced environment where you will be expected to drive both project delivery and operational excellence through continuous improvement, standardization, and optimization. This isn't just about day to day operations; it's about building a scalable, performant, secure, and resilient infrastructure that plays a critical role in aiding Cloudflare to build a better Internet. Responsibilities • Ensure accurate recording of capital investments, whilst maintaining the pace of execution needed by our engineering teams • Collaborate with cross-functional partners including Technical Project Managers, Capacity Planning Analysts, Engineering Managers, Finance, and Security to meet strategic group initiatives • Manage key third-party vendors and contractors involved in ITAD activities, holding them accountable for performance and service level agreements (SLAs) • Drive a culture of continuous improvement by championing standardization, optimization, and automation. • Design and enforce the global DCIM Workflow and Change Management policies (MAC process), ensuring strict ITIL/ITSM compliance across IT, Facilities, and Deployment teams worldwide • Support the complex, bi-directional API/database integration between DCIM platform and core enterprise systems (ERP, CMDB, etc) to automate asset management lifecycle changes • Partner with the DCIM and Capacity Planning Analysts to develop forward-looking capacity models, ensuring resource availability and optimization for new Cloudflare services • Establish and track key operational metrics (e.g., Workflow Compliance KPIs, Data Accuracy Rate), providing executive reporting on infrastructure risk. • Lead and mentor the members of the Asset Lifecycle Operations Team • Foster a best-in-class operations team by bringing fresh perspectives, leadership acumen, and a focus on employee engagement. Desirable Skills, Knowledge, and Experience • • • You are an experienced engineering leader and DCIM expert, with a passion for building high-performing teams and a track record of driving operational excellence. You will set strategy, establish priorities, and mentor a group of top technical talent. This role is for a hands-on leader who can rapidly learn, adapt, and apply learnings to enable fast and sustainable growth. You thrive in a hyper-growth environment and have an outstanding ability to get things done under pressure while leading with optimism and grit. • You have a proven track record of scaling teams, driving change, and being a well-respected technical leader and people manager. You are not just a manager, but a mentor who can grow and empower your team to ensure an energized, motivating, and inclusive work environment. • You are Principled; you are the guardian of data integrity, refusing to allow undocumented changes. You are Curious; you seek novel ways to automate workflow integration with proprietary Cloudflare systems to achieve zero-touch provisioning. • Education: • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience. • Experi