Workday Analyst, People Operations

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. About the Role Cloudflare is hiring a Workday Analyst, People Operations to support Workday production needs for People teams. This role will handle tier 1 and tier 2 business-as-usual (BAU) tickets, routine Workday updates, EIBs, and HR reporting. You will be a key connection point between HR stakeholders and the HRIS team, helping resolve day-today Workday issues while escalating complex configuration, process, and security questions through the right review paths. This role is a good fit for someone with hands-on Workday experience who wants to grow deeper in Workday reporting, business processes, security, and functional HCM support while helping HR Operations build stronger inteam Workday capability What You'll Do (Required) • Triage and resolve BAU Workday tickets; escalate complex issues to HRIS with clear documentation • Reassign tasks, rescind and cancel transactions, and correct routine transactional errors • Create BP notifications and make small BP adjustments under HRIS governance • Create, test, and run EIBs for approved HR operational needs Build and maintain HR reports; make minor field additions and route larger reporting work to HRIS • Apply Workday security awareness when supporting reports, business processes, EIBs, and data changes • Build audit reports that flag missing employee data, compensation anomalies, and potential access or dataquality issues • Partner with the HR Data Governance partner on data standards, field classification, audit findings, and appropriate data use • Use Workday security, reporting, and process knowledge to strengthen HR Operations team capability and reduce dependency on senior HRIS resources for routine requests • Document process corrections, including when and how to resend transactions Support training for international People Ops teams on standard Workday processes and ticket submission Experience Required: • 2–4 years of hands-on Workday experience in reporting, production support, business processes, security, and functional HCM support • Working knowledge of Workday security concepts, including domain security, security groups, and how security affects report fields and data visibility • Experience creating and updating Workday reports Strong troubleshooting skills and clear written communication • Ability to explain Workday issues and process requirements to HR stakeholders in a practical, easy-tounderstand way Interest in building deeper • Workday expertise across HCM, payroll, time tracking, absence, compensation, and benefits Preferred Experience: • EIB experience • Business process configuration experience, including notifications and approvals • Experience building audit and data-quality reports • Experience partnering with data governance and compliance teams on standards, access reviews, and audit findings Experience supporting international HR teams Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits • Medical/Rx Insurance • Dental Insurance • Vision Insurance • Flexible Spending Accounts • Commuter Spending Accounts • Fertility & Family Forming Benefits • On-demand mental health support and Employee Assistance Program • Global Travel Medical Insurance Financial Benefits • Short and Long Term Disability Insurance • Life & Accident Insurance • 401(k) Retirement Savings Plan • Employee Stock Participation Plan Time Off • Flexible paid time off covering vacation and sick leave • Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tool