Technical Solutions Engineer, Security & Privacy

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. As marketing technologies capture complex multi-channel data, enterprise buyers require rigorous security, risk, and privacy evaluations. We are seeking a client-facing, technically proficient Security & Privacy Analyst for our Solutions Center of Excellence to bridge the gap between technical security expertise and commercial deal execution. You will be the principal authority responsible for responding to security questionnaires, scaling our technical knowledge repository, and interfacing directly with enterprise security and risk officers during the pre-sales cycle. You will have the backing of, and methods of interfacing with Why this role is unique: This is a highly strategic pre-sales role (not a back-office position). You will directly impact revenue velocity by systematically unblocking security hurdles and building institutional trust with customers. WHAT YOU’LL DO • Deal Acceleration & Questionnaire Mastery: Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum. • Customer-Facing Security Advocacy: Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams. • Knowledge Base Architecture & Automation: Own, organize, and proactively scale our technical RFP/security repository ). Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes. • Internal Security Liaison: Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral. • Collateral Innovation: Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline. WHO YOU ARE • Mindset: Possesses a revenue-enablement mindset. You view security compliance not as a gatekeeper, but as a competitive differentiator that accelerates trust. • Autonomy: Highly structured, detail-oriented project manager capable of juggling multiple high-priority enterprise deals concurrently. • Certifications: Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable. • Experience: 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit (e.g., Big 4 security advisory). • SaaS & MarTech Familiarity: Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth). Familiarity with marketing data flows (CDPs, ESPs, CRMs) is highly advantageous. • Privacy Framework Expertise: Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA. • Exceptional Communication: Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: • Competitive compensation that may include equity • Retirement and Employee Stock Purchase Plans • Flexible paid time off • Comprehensive benefit plans covering medical, dental, vision, life, and disability • Family services that include fertility benefits and equal paid parental leave • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend • A curated in-office employee experience, designed to foster community, team connections, and innovation • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching • Employee Resource Groups that provide supportive communities within Braze • Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. 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