Supply Chain Program Manager - Rack Integration

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Hiring Locations: Austin, US, New York, NY, San Francisco, CA, Seattle, WA, Washington DC, US About the Department The Infrastructure Engineering team builds and scales Cloudflare’s global network, ensuring high availability, security, and performance across hundreds of cities worldwide. Within Infrastructure Engineering, the Hardware Integration Operations team acts as the critical bridge connecting our global manufacturing partners, procurement teams, and capacity strategy. We manage the end-to-end flow of server and network hardware into fully integrated data center racks to support our growing global network. By working closely with external manufacturing partners and cross-functional teams, we ensure the infrastructure powering the internet is built, tested, and deployed efficiently, securely, and resiliently. About the Role As a Senior Supply Chain Program Manager, you will own the integrated supply-planning interface connecting capacity demand, L10 hardware supply, and L11 rack integration. In this senior individual contributor role, you will coordinate the transition of servers and network equipment from server-level manufacturing (L10) into complete rack integration (L11), providing global partners with the material readiness, capacity planning, and operational visibility needed to execute Cloudflare’s global expansion. What You’ll Do • Drive Strategic Supply Planning: Connect capacity requirements with L10 hardware availability and L11 rack manufacturing schedules to maintain scalable supply plans across global regions. • Manage Material & Production Readiness: Oversee weekly supply allocation reporting, shortage reviews, and material-readiness assessments for upcoming rack integration builds. • Guide Operational Tradeoffs: Identify supply constraints and present actionable allocation options to Capacity Planning, evaluating tradeoffs between direct hardware shipping and complete rack integration. • Translate Long-Term Strategy: Convert quarterly and annual capacity forecasts into actionable operational requirements for L11 integration partners. • Monitor Program Financials & Progress: Track CapEx commitments against rack integration and deployment plans, giving leadership visibility into utilization, execution progress, and delivery risks. • Lead Supplier Relationships: Partner with global L11 integration providers through regular business reviews covering capacity, delivery, cost, quality, and performance. • Expand Resilient Manufacturing: Evaluate and recommend new L11 suppliers and build locations to strengthen geographic resiliency, capacity growth, and technical standards. • Support Commercial Operations: Validate supplier requisitions, purchase orders, and commercial agreements while supporting leadership approval workflows. • Partner on Global Supply Risk Mitigation: Collaborate with Capacity Planning, Procurement, and Hardware Sourcing to identify and mitigate rack integration risks involving capacity bottlenecks, logistics hurdles, tariffs, and regional concentration. • Partner on New Product Introductions (NPI): Collaborate with Hardware Engineering and rack integration teams to translate evolving hardware designs into operational preproduction and build readiness plans. • Support Supplier Quality: Analyze supplier-performance trends, coordinate escalations, and track cross-functional quality and engineering issues through resolution. • Operationalize ERP Workflows: Support adoption and stabilization of the team’s Oracle ERP processes, then identify improvements to planning, reporting, controls, and operational efficiency. • Deliver Executive Insights: Create clear forecasts, operational reporting, and risk assessments for leadership review. • Scale the Operating Model: Establish sustainable operational frameworks that expand production capacity while maximizing efficiency. Required Qualifications • Broad professional experience in global supply chain management, production planning, manufacturing operations, or a related field. • Proven track record coordinating supply and production programs across multi-site manufacturing environments and international regions. • Demonstrated skill in connecting demand forecasts, material readiness, supplier capacity, and manufacturing schedules. • Experience independently leading complex, cross-functional programs across engineering, procurement, finance, and external vend