Inbound Sales - Belgium 🇧🇪

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ YOUR MISSION The inbound sales role at Alan Belgium was launched in 2024. Alan is growing in Belgium’s largest market in number of companies (freelancers, very small companies or ‘SMEs’). After a successful launch, we are now scaling a team to help us accelerate in this market. Your mission will be to support prospects going through Alan’s online buying process (‘self-serve experience’) in their buying process (quote requests, chat conversations, meetings, and callback requests): You proactively reach out, advise them on the most relevant insurance products, and convince them of Alan’s added value. Your objective is to close these prospects, increasing Alan’s foothold in this new market, your targets are ‘contracts signed’. Your prospects are single member companies (e.g. freelancers, consultants), and very small companies (1 to 9 employees). To be successful in your role, you will: - become an expert in insurance and our product, developing a deep understanding of what we sell (and what our competitors sell) in order to confidently answer questions & objections from prospects. - develop the best-in-class sales and storytelling skills, learning to understand what is important to your prospects, how you craft compelling arguments to objections, and how to craft narratives to showcase Alan value, build trust, credibility, and lead your deal to a close. - learn how to manage your pipeline efficiency and close deals every single day of the year, which is very stimulating. - contribute to making our product even better by identifying and sharing product feedback, blockers, and feedback to improve the self-serve experience. This role is a stepping stone to build a strong foundation to become a top-performing sales professional. As an Inbound Sales, you will be enrolled in Alan’s sales traineeship program, which is our extensive internal program to onboard, train and coach high potentials into our future top performers in sales. You’ll be on a continuous learning curve where you can learn from and work with a top-notch sales team, whilst gradually increasing your scope and impact on the business. 🔮 HOW YOUR FIRST 6 MONTHS WILL LOOK LIKE Priority 1: You are onboarded on Alan’s sales methodologies, processes, and product. - You are comfortable with Alan’s narrative & playbook and can handle common objections. - You understand Alan’s sales processes well and you are autonomous from A to Z to sign a customer. - You understand Alan’s product and insurance coverages in depth. You are an expert on our coverage and can answer all insurance related questions directly in the call. - You understand our main competitors well, the difference between their digital and insurance offering vs. Alan. You can answer competitor related questions and objections directly in the call. Priority 2: You are able to manage your pipeline. - You can organise your week accordingly to handle the number of leads necessary to reach your target - You are in control of your pipeline and feel at ease working on it - You are on top of your follow-ups, and can hit your service-level agreements (SLA), example: time to call a lead. ⭐ YOUR PROFILE ⭐ Sales skills - Great communication skills (written and oral, in both English and Dutch and/or French). Being bilingual is a big plus. - Active listening skills: ability to understand prospect’s needs and pains and provide relevant solutions with Alan. - Drive and assertiveness: ability to drive a sales cycle in a 1-call closing, ability to create a sense of urgency. - Basic analytical skills: ability to analyse self-performance. Soft skills & behavioural traits- - Have 1-2 years of experience in a Sales role including closing experience - Ambition to build a career in sales. - High willingness to learn and grow. - Driving sales and winning deals gives you energy. - Curious and eager to learn, high growth mindset. - Excellent organisation skills. - Strong ownership sense (ability to work autonomously, proactively). - Never give up mindset, bias to action, resilience when facing touch conversations. - Challenger, you challenge the status quo, you don’t blindly follow processes or seek permission for every decision (both toward prospects & internally). - Comfortable with uncertainty and iterations as the role is new - Ability to grow within the community by taking feedback. For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: