Principal Technical Program Manager

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Technical Program Manager on GitLab's all-remote R&D PMO team, you will own complex, end-to-end programs that are central to our AI-powered DevSecOps strategy. You will drive high-priority initiatives across product, engineering, data, and security teams, transforming strategic vision into executable plans that deliver innovative capabilities like the GitLab Duo Agent Platform and next-generation developer tools. You will work closely with executive leaders and cross-functional stakeholders, serving as the bridge between strategy and execution through clear communication, proactive risk management, and structured program delivery. In your first year, you will independently lead strategic programs, driving predictable execution, thoughtful tradeoffs between quality and speed, and transparent stakeholder alignment. Some examples of our projects: • Leading the GitLab Duo Agent Platform from GA through enterprise adoption, including customer onboarding, support models, and billing integration for AI-driven capabilities • Delivering data-intensive platform initiatives that enhance developer productivity and enterprise analytics capabilities • Driving infrastructure modernization and scalability programs that support our growing customer base • Orchestrating security and compliance initiatives that maintain our industry-leading DevSecOps standards What you will do • Lead end-to-end technical programs across product, engineering, data, and security, from initial scope through launch and continuous improvement • Collaborate closely with executive leaders and senior stakeholders to translate strategic vision into actionable roadmaps and align on priorities and tradeoffs • Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates • Develop and maintain comprehensive program plans, proactively identifying and mitigating risks and dependencies while facilitating decisions that balance speed, quality, and customer impact • Partner with customer success and cross-functional teams to refine communication plans, and operational workflows • Champion GitLab's values and culture within programs, fostering collaborative excellence, continuous improvement, and innovation What you will bring • Proven experience leading technical program initiatives in product, engineering, data, or security environments, with demonstrated success delivering complex programs from inception through scaled adoption • Demonstrated ability to define strategy and create clarity within extreme ambiguity • Strong background in SaaS, cloud infrastructure, or DevOps technology companies, with ability to quickly master the GitLab platform and AI/ML initiatives • Proven experience influencing and driving impact at a division and company-wide scale, affecting market position and revenue • Excellence in cross-functional leadership, with experience partnering with engineering, product, security teams and engaging effectively with senior and C-level stakeholders • Outstanding communication skills, including asynchronous collaboration, executive reporting, and the ability to translate technical complexity into clear business impact • Track record of success in fast-paced, dynamic environments with evolving technical requirements and market opportunities • Strong facilitation and influence skills, with ability to drive consensus across diverse stakeholder groups while building trust through transparency and delivery excellence • Expertise in high-level stakeholder management, including masterful communication with Executive Boards and enterprise Customers • Collaborative leadership style aligned with GitLab's values, including respect, openness to feedback, and commitment to team success • Proven track record of redefining organizational operations and serving as an escalation point to resolve highly complex, enterprise-level challenges • Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives • Ability to act as a visionary leader, shaping R&D direction and fostering technical excellence across the organization About the team: The Technical Program Management team sits within GitLab's R&D Program Management Office and drives product, engineering, data, and security initiatives across our AI-powered DevSecOps platform. You will join our growing, distributed team of Technical Program Managers currently spanning North Amer