Experiential Producer

About the Team AI will change how the world works. Human connection will shape what it becomes. OpenAI’s Events and Experiences team, part of Business Marketing, carries the critical responsibility of bringing people together around OpenAI’s mission – building artificial general intelligence that benefits all of humanity. We strive to put human benefit in the spotlight and craft experiences that build trust, spark possibility, and make the future feel within reach and exciting. We are not a traditional events team: we move with extreme speed, rigor, and precision. We use AI tools to rethink everything from the first plan to the final guest moment – and we bring grit, joy, humor, and extraordinary creative talent to create what has not existed before. About the Role We’re looking for an Experiential Producer to put OpenAI’s latest technology in people’s hands. You’ll produce experiences where people discover something they didn’t know they could do with our products, whether they’re trying ChatGPT for the first time or building with our newest developer tools. From intimate demos to global launches, cultural programs, large-scale events, booths, and brand installations, you’ll help shape how people experience OpenAI around the world. Working closely with Product, Marketing, and creative partners, you’ll take concepts through design development, fabrication, and on-site delivery. You’ll bring deep experience producing booths and custom builds, managing agencies and vendors, and working directly with fabricators to understand what’s possible within the budget and timeline. This role needs someone who can run several projects at once and stay close to the details. You’re resourceful when plans change, comfortable making decisions on your feet, and clear with the people depending on you. You take pride in producing great work and bring a sense of humor and genuine enthusiasm to the process. In this role, you will: - Produce the experiences that introduce people to OpenAI’s newest products, from global launches and hands-on demos to custom installations around the world. - Work with Product, Marketing, and creative teams on what’s coming next, turning ambitious concepts into production briefs and build plans for different audiences. - Bring together agencies, fabricators, technical specialists, and venues to solve builds that don’t have an off-the-shelf answer, from early prototypes to finished experiences. - Independently run several projects at once. Set milestones and own scopes, bids, negotiations, contracts, procurement, budgets, and forecasts while keeping deadlines, dependencies, and approvals organized. - Lead booth builds, technical production, and live delivery, from product integrations and AV to show calls. Protect quality, accessibility, safety, privacy, and brand standards. - Keep a fast-moving team informed and supported. Celebrate wins, share progress and hurdles without prompting, and take on unfamiliar problems as plans change. - Experiment with OpenAI tools throughout production, from research and planning to vendor briefs, project updates, and post-event analysis. Help the team find better ways to work. - Set success measures and use audience response, product engagement, business results, and partner feedback to improve future experiences, reusable production tools, and vendor standards. You might thrive in this role if you have: - 8+ years producing experiential programs, brand activations, launches, installations, exhibitions, or live events, ideally for technology or complex products. - Deep experience producing booths and custom builds, with a portfolio showing sound design judgment, practical problem-solving, and careful execution. - Experience working with Product, Engineering, or technical teams, and genuine curiosity about how OpenAI’s products work. - The initiative to own projects independently: set milestones, make decisions, and tackle unfamiliar problems without waiting to be asked. - A diverse network of trusted agencies and vendors, strong negotiation skills, and good judgment about when to use a full-service agency or a specialist. - Experience adapting production for different audiences, cultures, event scales, and markets while keeping global standards consistent. - A natural collaborator who enjoys meeting people and hearing new ideas. You listen with empathy and build trust across teams and partners. - Exceptional organization across multiple projects, substantial budgets, and tight deadlines, with the flexibility to reprioritize when plans change. - High standards for quality and a willingness to get hands-on. You bring a sense of humor and don’t take yourself too seriously. Workplace and Location This is a hybrid role based in San Francisco and in office 3x/week. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco F