Inbound Sales Representative, SME & Growth - KL

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full. HOW YOU'LL MAKE IMPACT As an Inbound Sales Representative at Airwallex, you will join our fast-growing and dynamic team to drive Airwallex’s future growth engine. You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients. You will be responsible for the onboarding and activation experience of small business leads, shaping the client’s first interaction with Airwallex as a product and company. As a key member of the SME & Growth team, you will also share valuable insights and collaborate closely with the Startups, Channel Partnerships, and Marketing teams to help create an even better experience for future clients. You'll work from our Kuala Lumpur office five days a week. - Find and Qualify Leads: Prospect new companies across Southeast Asia and South Asia through outbound outreach and qualify their cross-border payment needs. - Close Deals: Pitch the Airwallex product suite, run demos, and negotiate commercial terms to win new business. - Get Clients Onboarded: Guide new sign-ups through onboarding and setup so they can start transacting quickly. - Drive Product Usage: Train client teams on features like multi-currency accounts, FX, cards and payments acquiring to get them actively moving money. - Fix Onboarding Bottlenecks: Share regional customer feedback with product and compliance teams to make the signup and onboarding process faster. WHAT WE'RE LOOKING FOR - 1–3 years of experience in sales, business development or a similar customer-facing commercial role. - Experience managing a high volume of leads, prioritising opportunities and working at speed. - Confidence in engaging prospects directly, understanding their needs and positioning relevant solutions. - Strong verbal and written communication skills in English - A track record of working towards sales targets or commercial KPIs. - Strong organisation, resilience and follow-through, with the judgment to decide where to focus your time. - A collaborative approach and the ability to work effectively with account executives, Marketing and cross-functional partners. PREFERRED - Experience in SaaS, fintech, payments or another technology-led B2B environment. - Experience in an inbound sales representative, business development representative or sales development representative role. - Experience carrying out both lead qualification and account executive activities, including progressing opportunities through the sales cycle. - Experience selling to small and medium-sized businesses or supporting an enterprise sales funnel. YOU'LL THRIVE HERE IF - You have a track record of hitting your numbers, and you’re motivated by stretch goals. - You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA. - You're comfortable making decisions with incomplete information and moving quickly anyway. - You own the outcome and you don't wait for permission to fix what's broken. - You say what you mean. You're direct, but you lead with respect. LEARN MORE ABOUT YOUR TEAM SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales. It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward. If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone s