Tax Manager

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is seeking a detail-oriented and proactive Tax Manager to join our global tax team in San Francisco, CA. Reporting to the Tax Director, you will play a key role in supporting the company’s tax compliance, reporting, and planning efforts. This position will focus on assisting with quarterly and annual tax provisions, tax return preparation, audits, transfer pricing, and special projects while ensuring adherence to global tax regulations. The ideal candidate will thrive in a fast-paced, collaborative environment and enjoy working on complex tax matters. Key Responsibilities: • Lead the preparation of quarterly and annual worldwide consolidated tax provisions (ASC 740) and related financial statement disclosures. • Manage the preparation and filing of global corporate income tax returns, tax credits (e.g., R&D), and incentives. • Prepare and maintain tax-related accounts as part of the monthly accounting close process. • Serve as a key point of contact for external auditors during quarterly reviews and annual tax audits. • Maintain and enhance internal controls over financial reporting to ensure SOX compliance across global tax operations. • Partner with cross-functional teams on transfer pricing documentation, intercompany transactions, and special tax planning initiatives. Basic Qualifications: • Bachelor’s degree in Accounting, Finance, or a related field. • 5+ years of corporate income tax experience in public accounting (Big Four preferred) or a global multinational corporation. • Strong knowledge of US GAAP (specifically ASC 740) and experience preparing income tax provisions and disclosures. • Proficient Excel skills. • Excellent written and verbal communication skills. Preferred Qualifications: • Certified Public Accountant (CPA) license or Master’s in Taxation (MST). • Prior experience with SOX compliance or internal controls. • Experience with ERP systems (e.g., NetSuite). • Background in the technology or Software-as-a-Service (SaaS) industry. This role is required to be in the San Francisco office 2 days per week. The base salary range for this position is 114,000 - 191,400 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: • Competitive salary • Comprehensive benefits package • Flexible work arrangements • Company equity* • ESPP (Employee Stock Purchase Program)* • Retirement or pension plan* • Generous paid vacation time • Paid holidays and sick leave • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO • Paid parental leave: 22 we