Associate Director, Account Management (Tokyo Based)

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity: As the Head of Strategic Account Management for Japan, your main objectives will be to develop and deploy Agoda’s Japan strategy, provide guidance and leadership to ensure the successful account management of Agoda’s major partners, and deliver on targets and growth expectations that are key to Agoda’s business goals. To succeed in this role, you will bring excellent analytical skills, strong account and client management experience, a proven record of sustainable performance, and the capacity to lead, motivate, coach, and mentor teams. In addition, the ability to establish and develop valued long-term partnerships will be essential. Key Responsibilities: • Develop and implement strategies to accelerate Agoda’s business in Japan. • Demonstrate outstanding team leadership to grow the local business and consistently deliver on plans. • Implement strategies with top partners to enhance productivity and maintain a competitive advantage. • Establish and maintain robust relationships at senior levels, including C-level with key partners—driving partnership expansions and identifying significant opportunities. • Has the ability to lead a company-wide project with a few multidisciplinary teams. • Coordinate with top management on strategic planning and objectives. • Lead, coach, develop, and manage multiple teams through upskilling and coaching. • Modify the organizational structure by bringing in top talent, supporting recruitment, or assisting in restructuring key organizational components. • Conduct market research on industry and Japanese market trends to ensure Agoda’s competitiveness. • Attend and participate in relevant industry events. What You’ll Need to Succeed: • More than 8 years of professional experience at multi-national companies. • 3–5+ years’ experience in leading, coaching, and developing teams, with a proven track record in rapidly changing environments. • Relevant experience in account management, business development, or general management. Travel industry experience is not required. • Strong numerical and analytical skills with keen attention to detail. • Ability to effectively communicate proposals to potential partners and internal stakeholders. • Strategic thinker; management consulting experience highly valued. • Professional “get it done” attitude and strong work ethic. • Resourceful, energetic, and self-driven personality. • Ability to move quickly, adapt well to change, and thrive in dynamic environments. • Experience in online or e-commerce business preferred. • Fluency in English and Japanese is required. #Japan #tokyo Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda • Agoda Careers https://careersatagoda.com • Facebook https://www.facebook.com/agodacareers/ • LinkedIn https://www.linkedin.com/company/agoda • YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.