EMEA Solution Engineering Manager - Observability

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential, and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level. We are hiring an EMEA Solution Engineering Manager to lead a team of Solution Engineers focused on the Observability domain. You will coach a high-performing pre-sales team, partner closely with Sales leadership, and help customers across EMEA adopt the Snowflake AI Data Cloud to unify and analyze their observability data at scale. AS AN EMEA SOLUTION ENGINEERING MANAGER AT SNOWFLAKE, YOU WILL: Team Leadership - Recruit, hire, develop, and retain a high-performing team of Sales Engineers across the region - Set clear performance expectations, conduct regular 1:1s, and foster a culture of technical excellence and accountability - Coach team members on discovery, demo methodology, proof-of-concept execution, and competitive positioning - Build career development plans and create a pipeline of future SE leaders Technical Sales Strategy - Partner with Regional Sales Directors to develop and execute regional go-to-market plans for the observability portfolio - Drive technical win rates by ensuring impactful discovery, compelling demonstrations and successful proof-of-value engagements - Own the regional presales operating cadence: deal strategy sessions, execution alignment and resource allocation Customer & Market Engagement - Engage directly with strategic and enterprise accounts as an executive technical sponsor - Lead or support high-stakes customer presentations, architecture workshops, and executive briefings - Translate customer requirements into product feedback and influence the observability product roadmap - Stay current on competitive landscape (Datadog, Splunk, Dynatrace, Grafana/Elastic, New Relic) and arm the team with differentiated positioning Cross-Functional Collaboration - Work closely with Product, Engineering, Customer Success, and Professional Services to ensure seamless handoffs and customer outcomes - Collaborate with Marketing on field events, webinars, and thought leadership content specific to observability - Partner with Snowflake core presales teams to identify cross-sell and upsell opportunities where observability complements existing Snowflake deployments - Align with enablement teams to ensure the SE organization is trained on new features, integrations, and use cases OUR IDEAL EMEA SOLUTION ENGINEERING MANAGER WILL HAVE: Required - 8+ years of experience in solution engineering, sales engineering, or technical pre-sales, with experience in data platforms, cloud, or observability technologies. - 2+ years of experience leading or mentoring technical teams in a pre-sales or customer-facing capacity. - Strong understanding of observability concepts, including logs, metrics, traces, and the modern monitoring landscape. - Hands-on experience with cloud data platforms and SQL, with the ability to speak credibly to both practitioners and executives. - Experience selling or implementing technical solutions to enterprise customers across EMEA. - Excellent communication and stakeholder management skills, with fluency in English. - Ability to travel across the EMEA region as needed. Preferred - Direct experience with observability platforms such as Datadog, Splunk, Dynatrace, New Relic, Grafana, or - Strong, direct experience with modern AI solutions, especially the ones related to observability and monitoring - Background in running proof-of-value / proof-of-concept programs at scale Competencies - Builder Mentality -- You create structure, process, and rigor. - Technical Credibility -- You can go deep on architecture, data pipelines, and observability concepts. Your team and your customers respect your technical judgment. You prefer learning by doing and lead your team by example. - Coaching Orientation -- You develop people. You make every SE on your team better through hands-on mentorship and structured enablement. - Strategic Thinking -- You connect regional activity to company-level objectives. You prioritize and allocate resources where they have the highest impact. - Bias for Action -- You move fast, make decisions with incomplete information, and course-correct quickly. BONUS POINTS FOR THE FOLLOWING: - Familiarity with the Snowflake AI Data Cloud, Snowpark, Streamlit, or Cortex. - Experience with leading observability tools such as Datadog, Splunk, Grafana, or Elastic. - Background in migrating large-scale telemetry or machine data workloads to a cloud platform. - Additional European language skills.[ List ] Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com http://careers.snowflake.com