Head of SME & Growth, Canada

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full. How you'll make impact You’ll own Airwallex’s commercial strategy and results for Canada, shaping how we grow in an exciting market with significant room to build. - Own Airwallex’s commercial strategy and results for Canada, shaping how we grow in an exciting market with significant room to build. - Lead the team across sales, account management, and partnerships, building a consistent and repeatable growth engine. - Set direction while staying close to execution: coach deals, improve commercial performance, and raise the bar on hiring, performance, and team development. - Partner closely with Marketing, Strategy, Product, and regional leaders to improve market readiness, sharpen positioning, and build repeatable growth levers. - Represent Airwallex across Canadian customers, partners, and the broader market. This role is based in Toronto, Canada, with three days a week in our downtown office. What we're looking for Essentials - Experience leading SMB sales teams or scaling high-volume sales motions in a high-growth B2B environment. - Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure. - Ten years of commercial or go-to-market leadership experience, including time in strategy, operations, or high-growth technology businesses. - Five years of experience leading multifunctional teams of ten or more across sales, account management, partnerships, or marketing. - Demonstrated success owning commercial outcomes and growing customers and revenue in a B2B environment. - Strong strategic and analytical instincts, with the ability to move from market strategy to execution detail when needed. Preferred - A track record of building, scaling, or turning around a market at a key inflection point. - Experience developing multichannel growth strategies across new-logo acquisition, customer expansion, and partnerships. - Strong cross-functional leadership across commercial, product, marketing, and strategy teams. - A player-coach mindset with strong commercial judgment and a practical, data-driven approach to growth. You'll thrive here if - You have a track record of hitting your numbers, and you’re motivated by stretch goals. - You own the outcome and you don't wait for permission to fix what's broken. - You're comfortable making decisions with incomplete information and moving quickly anyway. - You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work. - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders. Learn more about your team SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales. It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward. If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need th