Account Executive, eCom KA, SME & Growth

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full. HOW YOU'LL MAKE IMPACT Our SME and Growth business helps cross-border e-commerce companies solve financial challenges as they expand. You'll build relationships with platform customers and sellers, understand their business needs, and connect them with Airwallex solutions that support sustainable growth. - Expand and close relationships with cross-border e-commerce platform customers. - Build a regional pipeline through multiple acquisition channels, identify high-potential e-commerce sellers, and deliver activation and revenue outcomes. - Understand each customer's business model and financial needs, then combine Airwallex's products and capabilities into solutions that increase customer lifetime value. - Build trusted relationships within local business communities, identify market opportunities, and increase Airwallex's presence across the region. - Track industry trends and customer feedback, turn customer needs into actionable insights, and partner with internal teams to improve products and business processes. You'll work from our Shenzhen, Guangzhou, Hangzhou, or Xiamen office on the required days for your assigned location. WHAT WE'RE LOOKING FOR Essentials - Bachelor's degree or above, with three or more years of experience in sales or customer acquisition. - A results-oriented mindset, with strong self-motivation and execution. - Strong communication, customer understanding, and business negotiation skills, with the ability to build trust quickly. - The ability to understand customer scenarios, connect business needs to product capabilities, and design suitable solutions across Airwallex's product suite. - An understanding of basic risk and compliance requirements, including KYC and compliant movement of funds. - Strong resilience and the ability to operate effectively in a fast-changing business environment. Preferred - Experience in cross-border payments, cross-border e-commerce, independent-site services, ERP, overseas advertising agencies, financial services, or a related industry. YOU'LL THRIVE HERE IF - You have a track record of hitting your numbers, and you're motivated by stretch goals. - You're comfortable making decisions with incomplete information and moving quickly anyway. - You stay close to your industry, follow trends, and bring outside perspective into your work. - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it. - You say what you mean. You're direct, but you lead with respect. LEARN MORE ABOUT YOUR TEAM SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales. It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward. If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.