Senior Payroll Analyst

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the role We are looking for an experienced Senior Payroll Analyst to join our Global Payroll team and play a key role in the delivery and continuous improvement of payroll across our international markets. This is a senior operational role with responsibility for overseeing payroll activity across multiple countries. You will bring strong payroll expertise, sound judgement and a proactive approach to ensure employees are paid accurately, on time and in compliance with local legislation. Working closely with the Payroll Team, internal HR and People teams, Finance, Tax and external payroll providers, you will take ownership of complex payroll activities, provide subject-matter expertise and act as a key escalation point for payroll issues. The role will also provide opportunities to support international payroll projects, process improvements, system implementations and automation, helping Deliveroo build a scalable and efficient global payroll operation. What you’ll be doing • Take ownership of the end-to-end payroll delivery for assigned international entities. • Partner with local HR, People Operations, Finance and Tax teams to ensure payroll inputs are complete, accurate and delivered within agreed timelines. • Review, validate and approve payroll inputs and outputs, identifying discrepancies, trends and potential risks before payroll is finalised. • Apply a strong understanding of legislation across multiple jurisdictions, statutory requirements and payroll practices, ensuring processes remain compliant and appropriately controlled. • Work closely with external payroll providers, holding them accountable for accuracy, timeliness, compliance and service delivery. • Act as a senior escalation point for complex employee and stakeholder payroll queries, providing clear guidance and appropriate resolutions. • Perform and oversee payroll reconciliations, payment validation and statutory submissions, ensuring appropriate controls are completed and documented. • Analyse payroll data and reporting to identify anomalies, control weaknesses, recurring issues and opportunities for improvement. • Maintain strong payroll governance and documentation, ensuring processes, controls and procedures are consistently followed. • Proactively identify opportunities to simplify, standardise and automate payroll processes, reducing manual intervention and operational risk. • Support and lead payroll-related projects, including system implementations, payroll migrations, integrations, process changes and new entity onboarding. • Partner with Technology and payroll vendors to troubleshoot system and integration issues and support effective resolution. • Contribute to the development of payroll policies, procedures, controls and best practices across international markets. • Share knowledge and provide guidance to Payroll Analysts and other team members, helping to build capability and consistency across the wider team. • Stay up to date with changes to payroll legislation and communicate relevant impacts to internal stakeholders and payroll providers. • Support the Payroll Lead with wider global payroll initiatives and deputise where required. What you’ll bring • Significant experience working in a payroll analyst or senior payroll position, ideally within a complex, international organisation. • Strong hands-on experience of international payroll, with experience of Italy and/or France payroll highly desirable. • Good working knowledge of Italian and/or French payroll legislation, statutory requirements and payroll processes is preferable. • Experience managing payroll across multiple countries and working with third-party payroll providers. • Strong understanding of payroll controls, reconciliations, payments, statutory reporting and compliance. • Strong analytical skills, with the ability to interrogate payroll data, identify discrepancies and understand the root cause of issues. • Excellent attention to detail and a strong focus on payroll accuracy and risk management. • Experience of identifying and implementing process improvements, automation and operational efficiencies. • Experience supporting or leading payroll projects, system implementations or payroll migrations. • Strong Excel skills and confidence working with payroll data and reporting. • Experience with Workday/Cloudpay or other HR/payroll technology is preferred. • Excellent stakeholder management skills, with the confidence to challenge, influence and provide a clear point of view. • Strong written and verbal communication skills, with the ability to explain complex payroll matters clearly to both payroll and non-payroll stakeholders. • A proactive, solutions-focused approach and the confidence to question the why and the how behind existing processes. Why Deliveroo? Deliveroo’s mission is to build the definitive food company by making food more convenient and accessible. As a technology-driven business in one of the world’s fastest-growing industries, Deliveroo offers the opportunity to make a real impact while working in a fast-paced and innovative environment. Deliveroo also offers a wide range of competitive benefits across health, family, finance, community, convenience, growth, time away and relocation. Workplace and diversity Deliveroo is committed to building a workplace that reflects the diversity of the world around us and where everyone can belong. There is no judgement when it comes to the things that make people who they are — whether that is gender, race, sexuality, religion or even a secret aversion to coriander. If you are passionate about food and excited to help shape one of the fas