Senior Value Consultant

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. The Business Value team is seeking an innovative Senior Value Consultant to act as a hybrid business analyst and client-facing consultant, driving customer engagement strategy and quantifying the business value of the Braze platform. Our primary goal is to help pre-sales and post-sale teams to incorporate value into every single deal. Our work contributes directly to Braze’s two most important focus areas; closing new business and reducing churn. The team focuses on 3 key areas: • Pre-Sale Support: Helping AEs and account teams develop business cases & value-based narratives to quantify the impact Braze can have on our prospects business • Scaling our Offering: We scale our offering through AI, e.g. NotebookLM and Claude Skills that help AEs automate data requests and business case development. We also assist with value-related enablement sessions • Post-Sale Value communication: Assisting CS communicate the value Braze has delivered at different points of the contract lifecycle, e.g. QBRs with the goal of increasing the likelihood of upsells and mitigating churn WHAT YOU'LL DO • Help articulate value to customers during the entire contract lifecycle (pre-sales & post-sales), consulting with prospects, partners, and existing clients to build compelling ROI analyses and business cases • Develop solutions to help scale our offering to the organization through AI and by managing internal enablement tools for Sales and Customer Success • Translate data and industry research into actionable insights, growth frameworks, and thought-leadership content (e.g., white papers, executive presentations) to drive demand generation • Partner cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence to identify industry trends and shape go-to-market strategies WHO YOU ARE • You’re a great problem solver • You have a strong business acumen, and understanding of how different types of businesses make money, and are able to tie Braze to these drivers • Proven ability to analyse complex data, translate it into a compelling customer-facing story, and present to senior executives • You’re AI forward and have used these tools to solve problems in workflows For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $142,500/year, with an expected On Target Earnings (OTE) between $152,000 and $195,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. #LI-Hybrid WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: • Competitive compensation that may include equity • Retirement and Employee Stock Purchase Plans • Flexible paid time off • Comprehensive benefit plans covering medical, dental, vision, life, and disability • Family services that include fertility benefits and equal paid parental leave • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend • A curated in-office employee experience, designed to foster community, team connections, and innovation • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching • Employee Resource Groups that provide supportive communities within Braze • Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a