AI Specialist II

About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog. Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. About the Role Coursera is seeking an AI Specialist to design and build AI systems that transform ambiguous business problems into working prototypes and measurable solutions. You'll work across the full lifecycle of applied AI—from data exploration and experimentation through deployment—selecting the right combination of techniques, models, and architectures for each challenge. This is a hands-on role where you'll architect retrieval pipelines, agentic workflows, and evaluation frameworks while collaborating closely with Product Managers, Data Analysts, Software Engineers, and the business teams who use what you build. You'll be deeply technical with modern LLM and GenAI systems, equally comfortable training custom models, designing RAG pipelines, and pushing the boundary of what AI can do for education. About your skills: Data Science - Core discipline for extracting insights from structured and unstructured data using scientific methods and algorithms. Data Pipelines - Essential for designing and managing series of AI processing steps from data ingestion through model inference. AI Fluency - Understanding capabilities and limitations of LLMs, embeddings, and AI tools to apply them appropriately to problems. What you'll be doing: • Build and design AI systems by selecting the right combination of data, retrieval pipelines, agentic workflows with tool use, and structured extraction from unstructured sources. • Architect and implement Retrieval Augmented Generation (RAG) pipelines with vector databases such as Pinecone or Weaviate for grounded, context-aware AI applications. • Build and maintain agentic AI workflows using frameworks such as Langgraph, Mastra, LlamaIndex, CrewAI, or AutoGen, including multi-step tool use, planning, and autonomous execution loops. • Design and run evaluation for every AI system you ship, covering accuracy, hallucination and grounding checks, regression suites, and human review loops. • Work with large-scale structured and unstructured datasets on cloud-native databases and storage such as S3, Postgres, GCS, BigQuery, and Databricks, with strong SQL and data modeling skills. • Build rapid AI prototypes and experiment with different models, retrieval strategies, prompts, and approaches to find what works best. Qualifications: • 4+ years of experience in Data Science, Applied AI, or Machine Learning, with experience building data-driven or AI-powered solutions. • Demonstrated history of taking an AI use case from data exploration and experimentation through a validated working prototype. • Hands-on experience with machine learning and modern Generative AI techniques such as LLMs, embeddings, RAG, semantic search, NLP, recommendation systems, or agentic systems. • At least 2 production deployments involving LLM-based systems including fine-tuning, RAG, agentic workflows, or prompt-engineered solutions. • Experience with AI experimentation and evaluation, including comparing approaches, defining quality metrics, analyzing errors, and iterating based on results. • Working knowledge of identity and access management, encryption and key management, and secure network patterns such as VPC peering, PrivateLink, and mTLS for customer-embedded or regulated environments. • Experience using Python and SQL to work with data, build analysis workflows, develop AI algorithms, experiment with models, and build AI and ML solutions. For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice. To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.