Associate Accounts Payable & Expense Specialist

About the Job: LaunchDarkly is seeking an Accounts Payable and Expense Specialist to support accurate, timely, and efficient processing and payment of vendor invoices and employee expenses. This role will help maintain strong financial controls by ensuring transactions are properly reviewed, coded, approved, recorded, and retained in accordance with company policies and applicable requirements. The Accounts Payable and Expense Specialist will partner closely with employees, department budget owners, Procurement, Finance, and vendors to manage invoice and expense workflows from submission through payment or reimbursement. This role will also contribute to system implementations, process improvements, and AI-enabled automation initiatives that improve efficiency, visibility, and the employee and vendor experience. Responsibilities: • Process and record vendor invoices accurately and timely, including validation of required documentation, vendor details, payment terms, and supporting approvals • Review invoices and employee expenses for appropriate general ledger, department, project, entity, and expense coding • Manage the routing of invoices through the approval process and follow up on outstanding approvals to support timely payment • Review employee expense reports for completeness, business purpose, policy compliance, receipts, and appropriate coding before reimbursement • Identify exceptions, duplicate submissions, missing documentation, and potential policy violations; resolve issues with employees, approvers, and vendors • Coordinate with Procurement and internal stakeholders to confirm purchase orders, contracts, receiving information, and other required support • Respond promptly and professionally to inquiries from vendors and employees regarding invoice status, payment timing, expense submissions, reimbursements, and policy requirements • Support payment runs and related accounts payable activities, including reconciliation of open items and investigation of aged or unusual balances • Maintain accurate records and documentation to support audit readiness, internal controls, and compliance with company policies • Participate in accounts payable and expense system implementations, testing, data validation, user acceptance testing, and change management activities • Identify opportunities to streamline workflows, strengthen controls, and improve process documentation through standardization and automation • Support the evaluation and deployment of AI automation for invoice capture, coding, exception handling, expense review, reporting, and other finance operations use cases • Prepare recurring reports and metrics related to invoice processing, approval aging, expense compliance, payment status, and process performance • Collaborate with cross-functional teams and contribute to other accounting operations and finance projects as needed Qualifications: • Bachelor’s degree or higher in Accounting, Finance, Business, or a related field preferred • 3+ years of experience in accounts payable, employee expense administration, accounting operations, or a similar finance role • Experience processing vendor invoices and employee expense reports in a multi-entity or fast-paced environment • Working knowledge of accounts payable controls, invoice approval workflows, expense policies, and basic accounting principles • Experience with an ERP system and expense management or accounts payable automation tools; NetSuite and PTP tools (such as Zip or Ramp) experience is a plus • Strong attention to detail and a high degree of accuracy in transaction processing and review • Demonstrated ability to manage competing priorities, meet deadlines, and follow through on open items • Strong analytical and problem-solving skills, including the ability to research discrepancies and resolve exceptions • Excellent written and verbal communication skills, with a customer-service mindset when working with vendors and employees • Proficiency with Excel or Google Sheets; experience preparing reconciliations and operational reports is a plus • Comfortable working with evolving systems and processes, including participation in implementation, testing, and continuous improvement initiatives • Interest in applying automation and AI thoughtfully to improve finance processes while maintaining appropriate review and control standards • Ability to handle confidential financial and employee information with discretion About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and v