Senior Manager, Digital Workplace

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Manager, Digital Workplace Adyen’s Application Engineering team builds, runs, and automates the core platforms Adyen uses every day to collaborate: the Atlassian suite, Slack Enterprise Grid, Google Workspace, Zoom, and the emerging AI tooling that connects them (such as Claude, Gemini Enterprise, and Rovo). We are looking for an experienced engineering leader who has guided workplace collaboration, tooling, or internal platforms teams, and who excels at translating complex backlogs into clear, high-impact deliverables. In this role, you will lead a team of 11+ engineers, own the platform roadmap, and partner closely with cross-functional stakeholders who rely on our productivity ecosystem across the company. ***(internally, the role is being called Team Lead, Application Engineering) What You’ll Do • Strategy & Roadmapping: Establish the team’s short- and medium-term vision. Synthesize requests from across the business, balance priorities against capacity, and transparently communicate trade-offs to stakeholders. • Project Delivery: Guide projects end-to-end—from scoping and planning through delivery and rollout—establishing clear milestones, ownership, risk management, and progress reporting. • Platform Operations: Coordinate and execute tool launches, migrations, and platform enhancements across a global workforce, incorporating effective change management, communication, and training. • Governance & Reliability: Maintain a secure, reliable, and scalable SaaS ecosystem, partnering with Security and Enterprise Access Management on identity, access governance, and data protection controls. • Automation & AI Innovation: Champion the team’s automation and AI roadmap in partnership with our Forward Deployed Engineering team, integrating agentic workflows that reduce friction for both your team and end users. • Vendor Partnerships: Oversee SaaS vendor relationships, licensing strategies, and contract renewals. • People Leadership: Mentor, support, and grow a team of Enterprise Applications Engineers. Set transparent goals, provide constructive feedback to support career progression, and lead using Adyen’s framework: Empower, Care, Act, Scale. • Team Growth: Lead hiring initiatives and intentionally shape team organization and capabilities as Adyen scales. • Operational Excellence: Set and sustain standards for documentation, operational hygiene, and support escalation to ensure long-term platform resilience. • Technical Guidance: Maintain active technical engagement by participating in architecture decisions, code reviews, and integration designs. Who You Are • Proven Leadership: Demonstrated background leading engineering teams focused on internal tooling, enterprise applications, or digital workplace platforms • Execution & Delivery: Skilled in complex project management—proficient at estimating, tracking, and shipping parallel initiatives while keeping distributed stakeholders informed. • SaaS Domain Expertise: Practical experience operating and scaling enterprise collaboration platforms (e.g., Atlassian suite, Slack Enterprise Grid, Google Workspace, Zoom). • Technical Foundation: Solid architectural understanding of productivity and enterprise platforms, enabling you to make sound technical trade-offs and evaluate engineering solutions. • Pragmatic AI Adoption: Familiarity with implementing internal AI/LLM-enabled workflows and a practical perspective on deploying them safely and effectively. • Security Awareness: A security-first mindset with familiarity handling identity and access management (IAM), data privacy, and compliance requirements in a regulated environment. • Collaborative Communication: Clear, empathetic communication style across all levels—able to build alignment with technical teams, non-technical partners, and senior leadership, including navigating competing priorities constructively. Diversity, Equity, and Inclusion at Adyen We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen. If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply. What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.