Senior Talent Partner

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is hiring an experienced Senior Talent Partner in Lisbon to help drive and scale our hiring across Europe and global non-North American regions. Over the past several years, our Lisbon office has grown into one of our key strategic hubs. To support our momentum, we need an in-market talent expert who thrives in a fast-paced environment, navigates high-volume context switching, and acts as a true generalist across all business functions—including Technical/Engineering, Go-To-Market (GTM), Product, and General & Administrative (G&A). In this role, you will own end-to-end recruitment across non-North American territories, with a primary operational focus on Lisbon and proven, hands-on recruiting experience across Europe. You will also collaborate cross-regionally with North American TA teammates on priority searches as needed. PagerDuty is a flexible, hybrid workplace. This role requires an in-office presence at our Lisbon office 2 days a week. Key Responsibilities • Own and manage the full recruitment lifecycle, ensuring timely and high-quality placements from sourcing through to offer acceptance and onboarding. • Collaborate with hiring managers to develop tailored sourcing strategies that align with departmental and company-wide hiring needs. • Source, engage, and assess candidates using a variety of tools and techniques. • Build and maintain a diverse talent pipeline by proactively identifying high-potential candidates for current and future roles. • Continuously track and evaluate recruitment metrics to improve process efficiency, candidate quality, and time-to-hire. • Act as an ambassador for the company's brand, promoting a positive image to candidates and the external community. Engage in employer branding initiatives to enhance the company's reputation as an employer of choice. Basic Qualifications • 5+ years of full-cycle recruiting experience in a high-growth SaaS, enterprise software, or fast-paced technology environment. • Hands-on experience recruiting across multiple disciplines (Engineering/Product, Sales/GTM, and G&A) across France, Germany, or the UK (London). • Deep proficiency with modern ATS platforms (ideally Greenhouse) and sourcing platforms (LinkedIn Recruiter). • Language: Professional fluency in English (written and spoken). Preferred Qualifications • Deep connection to the Lisbon/Portugal talent ecosystem and local business landscape; proficiency in Portuguese is strongly preferred. • Fluency in leveraging AI-enabled recruiting workflows and tools (e.g., automated sourcing assistants, candidate messaging platforms, pipeline analytics) with strong human oversight for quality and accuracy. • Demonstrated ability to build consensus across matrixed teams, resolve competing priorities, and guide hiring managers through complex candidate negotiations. • Experience creating structured, data-informed presentations and pipeline reports (Google Sheets, Google Slides, or Dashboards) to inform cross-functional leadership. • Solid understanding of recruitment compliance, data privacy (e.g., GDPR), and structured, audit-ready hiring processes within a publicly traded organization. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may