Sr. Field Quality Engineer, Closures

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. Sr. Field Quality Engineer – Closures | Casa Grande , AZ | Full-Time About Lucid At Lucid, we are creating an electric future without compromise. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. We build world-class vehicles by pushing performance, efficiency, and design beyond industry limits, setting new standards with vehicles like Lucid Air and Lucid Gravity. The people here, engineers, designers, operators, and builders, came from across industries and around the world because they wanted to work on a harder problem. They care deeply about mastering their craft and delivering work they’re proud of. We trust you to take ownership, push beyond what is expected, and help write the playbook for what comes next. By refusing to settle, you help shape the future of electric mobility and prove what’s possible when craft and ambition refuse to compromise each other. The Role We are looking for a highly technical, hands-on Sr. Field Quality Engineer – Closures to join our Field Quality organization. This role focuses on investigating, validating, and resolving complex field issues related to doors, liftgates, frunks, hoods, closure mechanisms, weather sealing, fit and finish, body structures, and exterior customer-perceived quality concerns. As a Sr. Field Quality Engineer – Closures, you will serve as the technical bridge between customer feedback, service observations, and engineering teams to drive rapid root cause identification, corrective action development, and continuous quality improvement. Success in this role means improving closure system performance, reducing warranty exposure, improving vehicle craftsmanship, and delivering measurable improvements in customer satisfaction through data-driven issue resolution and cross-functional collaboration. What You’ll Own Closure Systems Investigation & Diagnostics Investigate complex field issues involving doors, hoods, frunks, liftgates, latches, hinges, glass alignment, seals, weather intrusion, wind noise, and fit and finish concerns. Conduct hands-on vehicle inspections and dimensional assessments to identify failure mechanisms and sources of variation. Perform issue replication and validation activities on customer, fleet, and development vehicles. Analyze warranty data, field quality information, service records, and repair trends to identify emerging closure-related concerns. Cross-Functional Technical Interface Partner closely with Body Engineering, Closures Engineering, Manufacturing, Supplier Quality, Service Engineering, and Vehicle Validation teams. Translate field observations into actionable technical problem statements supported by objective data. Support engineering reviews, risk assessments, issue prioritization discussions, and corrective action planning. Warranty & Field Data Analysis Monitor closure-related warranty performance and identify recurring failure trends. Quantify customer impact, repair frequency, warranty exposure, and issue severity. Track issue occurrence across vehicle configurations, suppliers, production dates, and manufacturing locations. Leverage field data to support prioritization and escalation decisions. Issue Management & Corrective Actions Manage closure-related field issues from identification through resolution. Lead investigations involving customer dissatisfaction, repeat repairs, warranty spend, and quality escalations. Support development and implementation of corrective actions. Validate effectiveness of engineering changes and corrective actions through field monitoring and follow-up assessments. Customer Experience & Quality Improvement Drive improvements in perceived quality, exterior craftsmanship, durability, and customer satisfaction. Support reduction of wind noise, water leaks, alignment concerns, rattles, squeaks, and closure operability issues. Recommend improvements to inspection methods, diagnostics, repair procedures, manufacturing controls, and quality processes. Root Cause Analysis & Problem Solving Lead structured root cause investigations using established problem-solving methodologies. Differentiate between design, supplier, manufacturing, assembly, and service-related contributors. Support implementation and validation of permanent corrective actions. Drive sustainable improvements that reduce recurrence and improve long-term product quality. What You Bring Required • Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Automotive Engineering, or a related technical field. • 6+ years of automotive experience in Field Quality, Vehicle Engineering, Body Engineering, Manufacturing Quality, Supplier Quality, or Service Engineering. • Strong understanding of automotive closure systems, body structures, sealing systems, and exterior quality requirements. • Experience investigating fit and finish concerns, water leaks, wind noise, squeak and rat